ABOUT HUNGRYROOT
Hungryroot is a brand of nutrient-dense, clean-ingredient foods that make it easy to eat healthy. We send you a variety of foods, from fresh-cut vegetables and versatile sauces to delicious proteins and wholesome desserts. We deliver directly to your home, and the entire experience is tailored to your personal preferences so it gets better as we get to know you. We're uprooting the $400 billion packaged food industry with innovative offerings more aligned with the modern consumer, and we're helping people feel great by eating great. We're passionate, fast-paced, and backed by some of the nation's best venture capital investors.
ABOUT THE OPPORTUNITY
We're looking for an ambitious, detail oriented operations associate who is looking for a challenging position in a fast-paced, start-up environment. In this role, there's no such thing as a typical day.
The Supply Chain Specialist reports to the Supply Chain Manager and works closely with our vendors and 3PL partners to deliver our range of healthy foods to our customers.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO
- Support on-time delivery of customer orders by identifying, resolving and communicating shipping issues.
- Continue to develop and update SOPs to refine day-to-day operations.
- Troubleshot inventory discrepancies with fulfillment partners between stock and record.
- Support weekly order processing by updating inventory records and ensuring accurate availability for customers.
- Develop and report on metrics to monitor carrier and fulfillment center performance.
- Initiate timely and proactive communication with internal team and 3PL partners.
- Evaluate current shipping partners and schedules to identify cost and service improvement opportunities.
- Assess opportunities for inbound freight and storage cost savings including shipment consolidation and inventory reallocation.
- Support cross-functional supply chain planning related to holidays and other schedule changes.
- Work with fulfillment center to align on carrier schedules and resolve any issues.
REQUIREMENTS
- 2-4 years operations experience, ideally in a direct-to-consumer shipping environment; start-up experience a plus
- Bachelor's Degree required with focus on supply chain, operations, or related area
- Expertise in Excel and Google Sheets; comfortable learning new systems
- Detail oriented and able to meet deadlines
- Has the willingness to dive in with a no-task-is-too-small attitude
- Comfortable with ambiguity and able to work both independently while contributing to and collaborating with a team
- Strong organizational skills
- Clear written and verbal communication skills
- A motivated, positive, proactive and transparent attitude
- Passion for healthy living, brightening people's days and Hungryroot's mission