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Customer Service Representative

Hunter International Recruiting

Customer Service Representative

Beachwood, OH +2 locations
Full Time
Paid
  • Responsibilities

    Job Description

    CUSTOMER SERVICE REPRESENTATIVE will be responsible for coordination of all activities necessary to provide sales, service, and distribution support to our customers

    CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES:

    • Serve as the direct interface with customers and responsible to address customer needs and coordinate problem solving in conjunction with Sales and cross-functional partners.
    • Works in partnership with the sales representatives; manages all aspects of the order fulfillment process; and forms working relationships with internal partners within supply chain, logistics, and operations.
    • Receive, process, and own customer purchase orders
    • Proactively communicate orders’ statuses to internal Supply Chain team
    • Analysis of inventory and customer demand
    • Partner with Sales in support of customer needs
    • Manage customer master data and customer requirements in SAP
    • Build relationships with customers and internal partners
    • Back-up colleagues as needed
    • Travel on an infrequent basis in support of sales effort

    CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS:

    • High school or GED is required plus minimum 2 years’ relevant experience in customer service, sales, supply chain or manufacturing experience
    • Bachelor’s degree preferred
    • Excellent communication skills, both oral and written
    • Excellent computer skills: including strong proficiency in Excel and Word are required
    • Capacity to learn processes and systems
    • Organizational, planning, and analytical skills
    • Work well under pressure and meet deadlines
    • SAP experience

     

    Company Description

    Every day at Hunter International, we connect clients with the best and brightest talent in their industry. We provide leading organizations nationwide with recruiting solutions that ensure an efficient and timely hiring process. In addition, we seek to understand job seekers’ skills and accomplishments, forging a career path that will enable them to reach their professional goals. Our process begins once you apply or upload your resume to work with our recruiting experts. If selected, you will receive a personalized review of your application as well as job recommendations to ensure you aren’t missing the right opportunity. Hunter’s expert recruiting team will advocate on your behalf with the hiring manager to communicate your unique qualifications and skills as the best choice for their job opening. We’ll handle gathering feedback from the hiring manager, coordinating your interviews and negotiating your pay. After a successful placement, our team will keep the lines of communication open throughout your journey. We’ll celebrate your success onsite, provide feedback and field questions because at Hunter we are #RootedinConnection Hunter International Recruiting is certified as a women’s business enterprise through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third party certifier of businesses owned and operated by women in the US. We recognize the commitment to supplier diversity that is embraced by corporations and government agencies today, and we can add diversity to your supply chain. Follow us on Twitter: @hirecruiting Like us on Facebook: Hunter International Follow us on Instagram: @hunterinternational Connect With Us on LinkedIn: Hunter International Recruiting

  • Locations
    San Diego, CA • Lisle, IL • Beachwood, OH