Job Description

THIS POSITION IS LOCATED IN WINDSOR LOCKS, CT

Position Passenger Service Attendant - Bradley International Airport

TIPPED POSITION: $14.50 + TIPS. A good customer service agent can easily earn a decent amount of money  in tips. Communications is the key and we will show you how!

CURRENT SCHEDULES AVAILABLE: Full Time positions available on all shifts. Wheelchair Operation is from 4 AM until Midnight

POSITION OBJECTIVE: Our Passenger Service Attendants are required to assist passengers who need additional assistance as they navigate the airport environment. Services will entail assisting customers needing wheelchair and/or escort service and assistance as they navigate from the ticket counters to the baggage claim areas of the airport.

GENERAL QUALIFICATIONS: • 16 years of age or older. • Customer Service Experience Desired (Quality Service = MORE TIPS) • Reliable transportation • Eligible to work in the United States • Must be able to pass an FBI Clearance Background Check to work at the airport.

PRIMARY DUTIES AND RESPONSIBILITIES: • Safely transport passengers from gate-to-gate, curb-to-curb, or gate-to-curb dependent upon whether an in-terminal plan transfers, originating passenger or destination-arriving passenger. • At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc...) • Assist passengers at baggage claim as may be necessary • Coordinate with gate agents any wheelchair assisted passengers who will need gate agent assistance at time of boarding to board the aircraft • Interact with passengers in a positively interpersonal way • Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Ability to read and speak English fluently • Ability to ensure a safety-first alertness for every passenger • Ability to professionally and positively manager irate, complaining, and/or challenging passengers, ability to interact professionally at all times. We can train you how.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Continuously stand and walk for 6-8 hours • Be able to lift a minimum of 75 pounds and push a wheelchair with an adult in it. • Be able to bend, stretch, twist, squat, and reach out with the body, arms, and/or legs • Use hands to finger, handle, or feel

BENEFITS: Medical, Dental, and Vision Insurance (Blue Cross Blue Shield) (FT only) Flexible Schedules Paid Training Paid monthly parking Paid Initial New Badge Free uniform

WORKING DAYS: • Monday • Tuesday • Wednesday • Thursday • Friday • Saturday • Sunday

HOURS PER WEEK: • 30-39'

. THIS JOB IS IDEAL FOR SOMEONE WHO IS: • Dependable -- more reliable than spontaneous

Company Description

About us Established in 1992, Huntleigh USA Corporation rapidly became a global leader in developing tailored, comprehensive, and effective security solutions for individuals and businesses alike. In 1999, Huntleigh USA Corporation was acquired by ICTS USA Inc., a subsidiary of ICTS International N.V., which has played a major role in aviation security since 1982. With its highly skilled and experienced professional staff, supported by proprietary technological innovations, Huntleigh USA Corporation is ideally positioned to deliver cost-effective General and Aviation Security Solutions and Services to commercial and private companies with varying operational volumes and needs. This advantage, combined with Huntleigh USA Corporation’s nationwide support structure, qualifies it as the low risk, best value choice to meet the demanding requirements of any organization. Our goal is to enhance the success of our clients and their operations by providing superior security, service and consulting with the highest degree of integrity and responsiveness. Huntleigh USA Corporation thrives in a culture of trust, equality, teamwork, responsibility, high expectations, dependability and open communication with not only its employees and shareholders, but above all -- its customers. Huntleigh USA Corporation – We know how important security and service are to you.