Job Description

WHAT WE DO: 

Hackers are constantly evolving, exploiting new vulnerabilities and dwelling in small business environments—until they meet Huntress. 

Huntress enables IT providers and resellers to stop hidden threats that sneak past preventive security tools. Founded by former NSA Cyber Operators—and backed by a team of ThreatOps researchers—we help our partners protect their customers and take the fight directly to hackers.

When working at Huntress, you'll join a team of experts committed to transparency, honesty, and going above and beyond to do the right thing. It's an exciting time for our company as we continue expanding our platform and preparing for new growth and success.

As an SDR Manager I, you will be the primary support for sales development representatives. You will provide training, quality analysis, and ensure SDRs are set up for success and maximum productivity.

WHAT YOU'LL DO:

• Provide initial and continuous training on cold calling best practices and pipeline management
• Ensure SDR's reach their KPI targets each month, through strong management processes
• Maintain quality assurance processes, providing input for improvement 
• Work with operations to ensure tools and information databases are configured for maximum success
• Maintain an appointment no show rate at or below industry rate
• Work to remove SDR performance obstacles
• Handle escalated calls 
• Provide support for SDR questions in real time

WHO YOU ARE:

• Enjoy working in a fun, fast-paced, collaborative, and competitive startup environment
• Attention to detail, and the ability to recognize patterns in a variety of performance statistics.
• Genuinely care about helping SDRs and partners
• Team player, always willing to share knowledge as necessary
• Demonstrate empathy and thoughtfulness in your professional communication
• Coachable and eager for continuous improvement
• Demonstrate time management skills

COMPANY PERKS:

• Generous paid time off policy including Vacation, Sick Time, and Paid Holidays
• Twelve weeks paid parental leave
• Medical, Dental and Vision Benefits
• 401(k) with 5% match regardless of employee contribution
• Education Assistance Reimbursement
• Mobile Phone Reimbursement
• 100% remote work environment