The Trust 1 Apprentice is responsible for assisting in the installation and servicing of plumbing, heating, and cooling units, following all applicable codes, under the direction of a technician. The Apprentice is also responsible for learning the plumbing, heating, and cooling professions by participating in on-the-job training, attending educational courses, training, and following the coaching and teaching of the Technician and/or Managers. Responsibilities: Primary Duties and Responsibilities: • Provides basic plumbing, heating, cooling, and drain cleaning support services for customers at the direction of a technician. • Develops basic knowledge of plumbing, heating, and cooling principles through on-the-job learning, courses/trainings, and reading of educational materials during downtimes on the job site. • Develops basic knowledge of service tools and testing devices. • Develops soldering skills to support the Technician. • Develops skills to perform planned maintenance on residential systems with the assistance of a technician. • Installs hang stickers and valve tags, as well as distributes flyers in the surrounding area, as instructed by the Technician. • Responds to all forms of communications, including voicemails and emails, by the end of business the same day received. • Assists Technicians in maintaining clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always. • Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate. • Works with Technicians, Service Manager, and Install Manager to mutually establish performance improvements and seek out ongoing education/training opportunities. • Uses good judgment and self-control in areas where the company entrusts him to maintain company and customer confidentiality. • Sets an example in being punctual and dependable. Reports to work promptly. Responds immediately to emergency calls during back-up “on-call” shift. • Perform other duties as assigned. This may include performing duties that are outside of the scope of normal job duties. • Establish a sound, positive work relationship with all members of the Trust 1 team. Must be able to listen to and implement all suggested feedback received. Qualifications: Required Skills and Abilities: • Prior plumbing, heating, and/or cooling experience with a service company preferred. • Ability to take direction and engage in continuous learning. • Demonstrated excellent communication conflict resolution and interpersonal skills. • Demonstrated ability to work as an effective team member and pitch in as needed. • Computer skills and use of electronic devices for invoice creation and communication to staff required. Education and Experience: • High School diploma or GED. • A minimum of one year of field experience is preferred. • Physical ability to perform all requirements associated with this position. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for this position. Compensation: $25 - $35 hourly

• Primary Duties and Responsibilities: • Provides basic plumbing, heating, cooling, and drain cleaning support services for customers at the direction of a technician. • Develops basic knowledge of plumbing, heating, and cooling principles through on-the-job learning, courses/trainings, and reading of educational materials during downtimes on the job site. • Develops basic knowledge of service tools and testing devices. • Develops soldering skills to support the Technician. • Develops skills to perform planned maintenance on residential systems with the assistance of a technician. • Installs hang stickers and valve tags, as well as distributes flyers in the surrounding area, as instructed by the Technician. • Responds to all forms of communications, including voicemails and emails, by the end of business the same day received. • Assists Technicians in maintaining clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always. • Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate. • Works with Technicians, Service Manager, and Install Manager to mutually establish performance improvements and seek out ongoing education/training opportunities. • Uses good judgment and self-control in areas where the company entrusts him to maintain company and customer confidentiality. • Sets an example in being punctual and dependable. Reports to work promptly. Responds immediately to emergency calls during back-up “on-call” shift. • Perform other duties as assigned. This may include performing duties that are outside of the scope of normal job duties. • Establish a sound, positive work relationship with all members of the Trust 1 team. Must be able to listen to and implement all suggested feedback received.