Hotel Night Auditor

Hyatt Place Chapel Hill

Hotel Night Auditor

Chapel Hill, NC
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Process additional administrative, bookkeeping. and accounting procedures as required • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Provide exceptional service to all hotel guests during their stay Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Must be computer proficient; experience with accounting or reservation software is a bonus • Flexible overnight hours are required • High school diploma or equivalent required; some college preferred • Excellent customer service and communication skills are required Compensation: $16.00 hourly