Welcome Home! We are seeking a new addition to our family at Hyatt Place Denver Tech Center, which has been fully renovated. Our team and guests embody the essence of transforming a house into a warm and welcoming home while still offering the luxuries of a hotel. We strive to provide our guests with the comforts of home accompanied by a friendly smile. Salary: Starting from $16.50 to $17.25, based on experience Bonus Inclusions: • Daily pay • Holiday pay • Free parking and transportation options • Employee hotel rates and complimentary nights • Ample career advancement opportunities • Global discounts on hotel stays • Paid time off • Comprehensive medical, dental, and vision benefits • 401(K) plan • Company discounts and perks • Fitness subsidies • Life and pet insurance • Paid holidays • Tuition reimbursement Become a part of our team! The role of a Guest Service Agent is to be the main point of contact for all guests throughout their stay, efficiently handling check-ins and check-outs at the hotel. Responsibilities: • Provide exceptional guest service by operating the front desk according to standard procedures. • Ensure accuracy in operating the reservation system, check-in and checkout system, and credit card system while following safety and security protocols. • Verify registration cards for completeness, accuracy, and legibility. • Maintain a precise cash sheet and balance the cash drawer regularly. • Handle switchboard operations efficiently, take accurate guest messages and faxes, and follow up promptly. • Demonstrate knowledge of emergency procedures and maintain confidentiality of guest information. • Stay informed about hotel promotions and room rates to assist guests effectively. • Familiarize yourself with the hotel's layout and nearby amenities for guest convenience. • Complete required daily reports, audits, and correspondences. • Keep the lobby and office areas clean and presentable at all times. • Schedule wake-up calls and update room status for housekeeping. • Secure the front desk area before leaving, even for a brief period. • Respond to guest inquiries and complaints promptly and professionally. • Adhere to company standards for attendance, punctuality, and grooming. • Perform any additional duties as assigned by the supervisor. Qualifications: • Excellent interaction skills • Previous Hyatt Experience a Plus but not required- will train qualified candidates. Compensation: $17.50 - $19 hourly

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• Provide exceptional guest service by operating the front desk according to standard procedures. •
• Ensure accuracy in operating the reservation system, check-in and checkout system, and credit card system while following safety and security protocols. •
• Verify registration cards for completeness, accuracy, and legibility. •
• Maintain a precise cash sheet and balance the cash drawer regularly. •
• Handle switchboard operations efficiently, take accurate guest messages and faxes, and follow up promptly. •
• Demonstrate knowledge of emergency procedures and maintain confidentiality of guest information. •
• Stay informed about hotel promotions and room rates to assist guests effectively. •
• Familiarize yourself with the hotel's layout and nearby amenities for guest convenience. •
• Complete required daily reports, audits, and correspondences. •
• Keep the lobby and office areas clean and presentable at all times. •
• Schedule wake-up calls and update room status for housekeeping. •
• Secure the front desk area before leaving, even for a brief period. •
• Respond to guest inquiries and complaints promptly and professionally. •
• Adhere to company standards for attendance, punctuality, and grooming. •
• Perform any additional duties as assigned by the supervisor.