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Galley Host/Front Desk/Food Prep/Night Audit

Hyatt Place Ft. Worth/TCU

Galley Host/Front Desk/Food Prep/Night Audit

Irving, TX +22 locations
Full Time
Paid
  • Responsibilities

    The Hyatt Place Ft. Worth/TCU, managed by Quorum Hotels & Resorts, is seeking hospitality professionals to join our growing team! Scheduled to open in early February, the hotel features 150 guests rooms, 6390 square feet of event space, outdoor pool, free breakfast and more! The hotel is located minutes from the TCU Campus, Ft. Worth Zoo, Botanic Gardens, Will Rogers Memorial Center and the Ft. Worth Museum of Science and History. The Hyatt Place Ft. Worth/TCU embraces the company's culture and promotes a diverse, vibrant, and caring environment. Our staff are genuine people who look to deliver exceptional results for our owners, unparalleled experiences for our guests while promoting teamwork and having fun! Our ideal candidates will enjoy a flexible schedule, great pay and benefits in a really beautiful and fun hotel! Responsibilities for Galley Host/Front Desk/Prep Staff will include: Greet guests approaching front desk; handle check-in/out procedures in a friendly, efficient and courteous manner. Operate all relevant aspects of the front desk computer system. Cash handling responsibilities. Maintain proper operation of the telephone switchboard and ensure telephone etiquette is followed. Handle requests for information, mail, messages, etc. in an efficient and courteous manner. Answer guest inquiries about hotel services, facilities, hours of operation, local restaurants, transportation, entertainment, events. Knowledge of hotel emergency procedures; follow safety and security procedures according to hotel standards. Maintain lobby and public space and work area cleaning and sanitizing according to hotel standards. Clean work areas, equipment, utensils, dishes and silverware. Store food in designated containers and storage areas. Prepare food according to customer orders, following approved procedures. Additional responsibilities for Night Audit will include: Hours are 11:00 pm to 7:00 am. Balance the day's work. Run reports as required to complete audit checklist. Fulfill front office functions while on duty. Complete initial direct bills and place on GM's desk; attach folio/banquet check as back-up to the bills. Prepare and distribute daily report, as needed.                   Qualifications include: Previous front office experience helpful. High school diploma and completion of some college course work. Positive and energetic personality with a strong desire to deliver outstanding customer service to our guests. Ability to multi-task and problem solve effectively with internal and external guests in busy work environment. Detail oriented and organized. Practice excellent listening and communication skills - both verbal and written. Must be able to work with financial information and data, and basic math functions. Balance working independently with meeting the needs of the team to achieve individual, team and hotel goals. Able to work a flexible schedule - days and evenings. Maintain composure and objectivity while under pressure. Want to meet us in person?  We're hosting a Job Fair on Saturday, 1/9, Monday, 1/11, Tuesday, 1/12 and Wednesday, 1/13/2021 in the hotel lobby between 11:00 a.m. and 3:00 p.m., 3029 Sandage Avenue, Ft. Worth, TX  76109.

  • Locations
    Irving, TX • Lancaster, TX • Waxahachie, TX • Dallas, TX • Arlington, TX • Hurst, TX • Fort Worth, TX • Denton, TX • Waco, TX