Hybrid Coach and Sales Manager

KidStrong Sun Prairie

Hybrid Coach and Sales Manager

Sun Prairie, WI
Part Time
Paid
  • Responsibilities

    Benefits:

    Commissions on Sales

    Paid Training

    Bonus based on performance

    Employee discounts

    Opportunity for advancement

    WHAT IS KIDSTRONG?

    KidStrong is a science-based kids training program that builds strong, confident and high-character kids. Kids walking to age 11 tackle challenges in weekly classes led by expert coaches. It is designed to show kids what it feels like to reach their full potential, inspire kids to be their best selves. We create a safe, supportive environment that lets kids thrive and motivates them to grow and keep learning!

    KidStrong Sun Prairie is rapidly growing and we're looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives.

    OPEN POSITION & SCHEDULE

    We have an immediate need for a high-energy, hyper-organized, passionate Sales Manager to lead our KidStrong Sun Prairie location. As the Sales Manager, you will be responsible for providing daily sales from leads for the Center. This critical position must have a solid understanding of sales and a passion to drive growth for the center. As the lead for the sales function, the Sales Manager must execute a lead generation/marketing strategies plan to increase sales. In order to have a full understanding of the KidStrong program and what is being sold, this person must coach 3-5 classes per week. This person must pose a high caliber approach to organization and be a self-motivator that is hungry to meet and beat goals.

    SALES MANAGER RESPONSIBILITIES

    Driving membership sales through high-volume outbound phone calls on inbound leads

    Provides excellent leadership and management to create a positive, successful environment for staff and clients.

    Properly manages and exceeds all KidStrong sales and operational budgets.

    Responsible for overseeing the sales process and systems.

    Builds and maintains KidStrong class size through scheduling optimization.

    Communicate with staff for all trials and anything they need to know about the members.

    Timely response and follow through with all KidStrong corporate/owner requests and client and lead requests

    Enforces KidStrong corporate policies, business practices, systems and processes.

    Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.

    Provides and maintains the highest level of customer service.

    Provides effective decision-making regarding customer service issues.

    COACHING ROLE

    We are looking for coaches with an athletic or coaching background

    Our classes run on weekdays mid-mornings and evenings until 7 PM

    On weekends we start at 9 AM with the last class ending at 1:15 PM

    Opportunity for a flexible work schedule depending on studio needs.

    Additional opportunity to increase scheduled hours through private class coaching hours.

    JOB QUALIFICATIONS

    Prior experience in outbound phone sales is strongly preferred (300+ calls/week is a typical outbound phone sales effort)

    Strong sales mentality and comfortability with outbound sales efforts

    Must have the ability to work a flexible schedule, including at least evenings per week (the last class ends at 7 pm) and weekends (at least 1 weekend morning).

    Be promotional-oriented and have the ability to schedule trials with a thorough vetting process.

    Understanding of all performance metrics (KPIs), revenue, etc.

    Excellent verbal and written communication skills.

    Entrepreneurial spirit with an open, participative leadership style and drive for excellence.

    Strong work ethic, integrity, and professional demeanor.

    Fitness, retail, and/or hospitality industry experience preferred.

    Required to work at least three (2) weekday nights and at least one (1) weekend day

    IDEAL EXPERIENCE

    Outbound phone sales experience: 2+ years

    Customer Service: 2 years

    Experience working with kids ages 15mo-11 years old

    OT/PT experience

    Spanish proficiency is a bonus, but not required

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.