TITLE: IA & SS Master

LOCATION: Washington, DC/ Hybrid

MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.

REQUIRED EXPERIENCE: 5 years

INTERVIEWS: Either a Webcam Interview or In Person

Job Description:

A client seeks an IA & SS (Information Assurance & Security Specialist Master)

Responsibilities:

· Provisioning and system setup for new hires.

· Prioritize incidents and service requests according to defined processes to meet defined SLAs.

· Use remote tools and diagnostic utilities to aid in resolving support requests.

· Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.

· Installing and configuring hardware and software components throughout various network infrastructure devices.

· Install antivirus software and ensure virus definitions are up to date.

· Server administration via Active Directory, File & Print services, DNS, DHCP.

· Network firewall and switch administration and maintenance.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Establishing good relationships with all departments and colleagues.

· Ensuring company safety and security standards are met.

· Some network and server solution design and architecture.

Skills:

· High-level Tech Support experience. 5 Years Required

· Active Directory knowledge and experience. 5 Years Required

· Kaseya Experience. Required

· Network firewall and switch administration and maintenance. Required

· Valid Driver's License and ability to drive to customer locations. Required

· CompTIA Net+ and/or CompTIA Security+ certifications. Highly Desired

Microsoft Desktop Operating Systems certification. Highly Desired