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Ramp Operations Services Technician

H.B. Fuller

Ramp Operations Services Technician

Saint Paul, MN +1 location
Internship
Paid
  • Responsibilities

    H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemical products to improve products and lives. Our commitment to innovation brings together people, products and processes that answer and solve some of the world's biggest challenges. And, our promise to our people connects them with opportunities to innovate and thrive.

     

    IT OPERATIONS SUPPORT INTERN

    VADNAIS HEIGHTS, MN

    SUMMER 2021

     

    DESCRIPTION:

    The IT Operations Support Intern reports to the IT Manager, and will assist with the evaluation, analysis and implementation of IT systems across our organization. 

     

    Other responsibilities: 

    • Provide Tier I end-user support, including call response, analysis, and remote troubleshooting through phone, email and in-person support

    • Perform Tier II complex end-user support (including network, servers, and applications issues); collaborate with network and server engineering when needed

    • Document resolution and assure business needs and service level requirements are met

     

    REQUIREMENTS: 

    • Must be currently pursuing Bachelor’s Degree in Computer Science or technical degree/equivalent to be completed between December 2021 – June 2023
    • Demonstrated PC troubleshooting skills with computer hardware, software, and interoperability problems

     

    PREFERRED QUALIFICATIONS:

    • Experience providing technical support to end-users

     

    For more information and to apply, go to: http://jobs.hbfuller.com/

    www.connectingwhatmatters.com

    www.hbfuller.com/connect

     

    _H.B. Fuller is an Equal Opportunity Employer. _ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

     

    Required Skills Required Experience

  • Qualifications
    • Proficient in standard MS Office tools (i.e. Project, Excel, Word, PowerPoint)
    • Ability to analyze complex data. Ability to establish and maintain effective relationships.
    • Excellent analytical and problem solving skills.
    • Strong leadership ability and interpersonal skills.
    • Sound decision-making skills and attention to detail.
    • Ability to multitask and deal with changing priorities.
    • Experience in a matrixed organizational structure.
    • Team Player attitude and the ability to work as a member of a virtual team
  • Locations
    Saint Paul, MN • White Bear Lake, MN