Job Description
JOIN THE INTERACTIVE BROKERS TEAM!
Interactive Brokers has been at the forefront of the Fintech space for over 40 years and we pride ourselves on being a technology company. We continue to challenge the status quo and push boundaries to offer the best trading platform with the most sophisticated features all for the lowest cost to our customers.
Interactive Brokers seeks individuals for our technical assistance center ("TAC") in Chicago, IL. TAC representatives focus on ensuring a solid user experience through the responsive support of our trading software. TAC assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues. To be a successful TAC team member at IB you need to have ambition and diligence with an innovative mindset and drive to improve upon existing systems. Once training period ends TAC team members become proficient in the networking and programming knowledge to troubleshoot issues that pertain to our trading client programs.
DAILY TASKS WILL INCLUDE BUT NOT BE LIMITED TO:
REQUIREMENTS:
ADDITIONAL PREFERRED QUALIFICATIONS:
COMPANY PERKS:
Company Overview Interactive Brokers ("IBKR"), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers. IBKR's premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.
Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.
Our headquarters are in Greenwich, CT, USA. IBKR has offices in the United States, Australia, Canada, China, Estonia, Hong Kong, Hungary, India, Ireland, Japan, Luxembourg,Russia, Singapore, Switzerland and United Kingdom.
IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.
Click HERE to view a short video with a few words from current Interactive Brokers employees.
(If the hyperlink is not active, copy and paste the following URL in your browser: https://www.interactivebrokers.com/en/index.php?f=31899) For more information, please visit www.ibkr.com/info