Job Description

At Balsam Brands, we understand that our enterprise applications are at the heart of our success. Enterprise applications provide the technology foundation for order management, warehouse management, inventory management, order fulfilment, procurement and customer service management. As a talented IBM Sterling OMS engineer, you will spearhead our application development process and support our existing applications and systems.

This full-time position reports to the Growth Technology Manager and is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office.

What you’ll do:

• Design, configure, and maintain IBM Sterling Order Management System workflows and business processes
• Develop and optimize order orchestration flows, fulfillment rules, and inventory visibility logic
• Configure and tune Sterling Inventory Visibility module for optimal performance
• Develop custom extensions and modifications using Sterling's Java-based framework
• Create and maintain custom agents, services, and APIs within the Sterling ecosystem
• Write and optimize database queries and stored procedures supporting OMS operations
• Implement event-driven architectures leveraging Sterling's event framework
• Monitor system performance and identify bottlenecks in order processing and inventory synchronization
• Implement performance tuning strategies for high-volume transaction processing
• Troubleshoot complex technical issues spanning OMS, integrations, and database layers

What you bring to the table:

• 5+ years of hands-on experience with IBM Sterling Order Management System (Sterling OMS/Sterling Commerce)
• Bachelor's degree in Computer Science, MIS or equivalent academic achievement or equivalent experience
• Strong understanding of order management lifecycle, fulfillment logic, and inventory management concepts
• Problem solving, analysis and ability to work under minimal supervision
• Track record of delivering results within established timelines
• Strong communication skills and experience of working with diverse and remotely distributed teams
• Demonstrated experience designing and implementing complex Sterling workflows and business processes
• Proficiency in Java development within the Sterling framework
• Experience with SOAP/REST Web Services, messaging, and event-based architecture
• Experience with Shell Scripts, XML, JSON, and JMS compliant queues
• Knowledge of IBM Sterling Implementation Framework (for OMS and Call Center applications)
• Knowledge of SDLC methodologies such as Waterfall, Agile, Lean, and Scrum etc.
• Commitment to learning new technologies, completing training, acquiring certifications and being an impact player

About Us: Balsam Brands is a global, omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines, Canada, and Mexico. ****

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:

• Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
• Up to $2,000 annual funding toward HSA accounts
• Medical, transit, dependent care FSA
• Infertility coverage offered on all medical plans
• Generous parental leave program and flexible return options
• Company-paid life and AD&D insurance
• Company-paid short and long-term disability insurance
• 401(k) with dollar-for-dollar company match up to $4,000 per calendar year
• Employee Assistance Program (EAP) and other mental health and wellness perks
• Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
• Paid 5-week sabbatical leave after 10 years of employment
• Annual continuous learning benefit up to $1,000 per person, per fiscal year
• Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
• Generous team member merchandise discount
• Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance

_The base pay range for this position is: $124,787 - $155,984. Please note that placement within the posted salary range is based on several factors, including geographic location, experience, skills, alignment with role requirements and other job-related factors. It is uncommon for offers to be made at the top of the range, as this typically reflects a candidate who exceeds all role requirements and brings significant, directly applicable experience. ___We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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Additional Information

All your information will be kept confidential according to EEO guidelines.