Benefits:

ICON Management offers benefits to all full-time employees the first of the month following 60 days of employment. The following benefit programs are available to eligible employees:

Health Insurance with a generous employer contribution

Vacation

401k and employer contribution

Paid holidays

Life Insurance

Short Term Disability

Long Term Disability

Employee Assistance Program

Our mission at ICON Management is to consistently anticipate and exceed our customers’ expectations by providing outstanding facilities and superior service. We strive for constant improvement and will conduct ourselves according to the highest standards of integrity and professionalism.

JOB TITLE: Lifestyle Coordinator

Position Summary:

The Lifestyles Coordinator will be responsible for creating, planning, marketing and executing a comprehensive social agenda for the residents, overseeing the operations and setting direction for the community programs, events, classes and activities. This position will also include assisting the property manager with administrative duties in accordance with company policies, procedures and standards.

Essential Job Functions:

Plan a varied monthly activity calendar addressing male and female, active and passive, in-house and outside activities. Additionally, the activities should address the preferences of the residents

Add all events to the club calendar and update as needed

Send out reminder emails about upcoming events

Post all charges for events to the owners accounts

Conduct satisfaction surveys after certain events, to get owners feedback on event

Post all pool bar charges to owner’s accounts in a timely manner

Assist with the monthly community newsletter

Coordinate clubhouse usage and owner rentals

Maintain positive relationships with outside vendors

Answer phones and assist owners to the best of your ability

Send out new owner packets and enter all information in the system once returned

Maintain owner listings with current contact information

Perform other duties as assigned and which relate to the success of the property.

*The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Core Competencies:

To perform the job successfully, an individual should demonstrate the following:

Microsoft Office – The ability to effectively and independently use Microsoft Excel, Outlook, and Word.

Customer Service – Manage difficult or challenging situations in a respectful manner as well as understand the importance of tact and discretion with the ability to maintain confidential information.

Teamwork- Exhibits objectivity and openness to other views. Balances team and individual responsibilities. Able to build morale and support everyone’s efforts to succeed.

Time Management – Effectively able to prioritize work, meet deadlines, and work with little direction.

Solution Oriented – Capable of proactively recognizing opportunities and implementing effective solutions. Quickly able to adapt to change with a can-do attitude.

Ethics- Treats everyone with respect; inspires the trust of others; works with integrity; Upholds organizational mission and values.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge; skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience - Must have obtained a minimum of high school equivalency.

Language Ability - Ability to read, analyze and interpret general business information. Ability to properly write business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public in a friendly and genuine fashion.

Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Computer Skills - Microsoft Excel, Word, Outlook, Powerpoint – Previous experience with Tops or other management software is a plus.