Directs the design, planning, and implementation of corporate training programs for both staff and customers, aligned with the objectives and strategy of the company. Collaborates with functional management and product teams to assess ongoing and future training and development needs, as well as consistency and effectiveness of established programs and courses. Provides both Basic and/or Advanced subject matter expert (SME) training on Biometrics (e.g., face, tattoo) as needed by company strategy. Also collaborates with product development and engineering to provide SME expertise and end-user feedback on products and their use. Facilitates establishment of an online Learning Management System and policies regarding its use. Develops a program delivery schedule for new online offerings and coordinates this with existing in person training. Provides engaging communications and briefings, both internal and external, about program information to encourage participation and highlight the value and benefits of training. Works with Marketing and Proposals to highlight and include training offerings in corporate publications, industry events, and contracts. Develops and coordinates annual User Conference (UC) workshops and training with UC management and product development group. Approves new training techniques and suggests enhancements to training programs and methods. Establishes and maintains relationships with vendors, organizations, and universities to provide additional outside training programs and/or promotion of company training offerings. Manages and develops internal training professionals as needed
Required Skills
Required Experience
TRAVEL REQUIREMENT, WORKING CONDITIONS AND PHYSICAL DEMANDS:
Travel requirement, such as:
MUST BE UNITED STATES CITIZEN (DUAL CITIZENSHIP IS NOT ALLOWED)
IDEMIA’s commitments to the US Government under a National Security Agreement (the “Letter of Assurance”) impose the following citizenship restriction for this position: US citizenship only with no dual citizenship permitted for Secure Credentialing Programs and DMV Programs. Therefore, you must provide proof of sole US citizenship for eligibility for this position. IDEMIA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.