CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 employees in over 65 US Operations and a global footprint with more than 19,000 employees worldwide.

SR. BILLING ANALYST

A critical function for our business is ensuring that we invoice our customers and recognize revenue in an accurate and timely manner. You’ll design, implement, and enforce policies and procedures across multiple customers with differing contract requirements. You’ll also perform audits and drive solutions to challenging problems impacting our billing revenue stream. Our customers need a trusted business partner to ensure timely and accurate billing, making it easier for them to do business with us. You’ll be well organized and detail oriented, constantly driven to identify improvements and creatively solve complex problems to ensure timely and accurate billing. You’ll be resourceful, enjoy working independently to manage multiple competing priorities, and you’ll have strong oral and written communication skills.  

KEY RESPONSIBILITIES:

• Oversee and streamline billing and collections of revenue.
• Prepare and submit customer invoicing in accordance with assigned customer contract requirements
• Working closely with the IT department to automate and streamline the various billing processes.
• Constantly monitor assigned customer contacts to ensure that billing is in conformance with the contract requirements
• Month-End closing, ensure that all assigned customer contract revenue is billed and accounted for.  Minimize the need to accrue revenue.  Assist with reconciling billing to revenue forecasts
• Plan and implement quality assurance for assigned billing processes
• Resolve customer disputes in a timely manner
• Maintain excellent rapport with customers

ESSENTIAL SKILLS AND EXPERIENCE:

• Bachelor’s degree or equivalent work experience.
• 5+ years’ experience in a customer service/data analysis role.
• A degree in Accounting, Finance, Economics (preferred)
• Experience with Microsoft Office (Excel, Word, Access, Outlook).
• Demonstrated success in delivery of multiple projects within strict timelines.
• Excellent quantitative and critical thinking skills.

YOU WILL LOVE WORKING IN OUR FAMILY-ORIENTED COMPANY! WHEN YOU JOIN OUR FAMILY, YOU WILL ENJOY PERKS SUCH AS:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

BENEFITS

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

WORK AUTHORIZATION:

• United States (Required)
• Must be 18 years of age

WORKING DAYS:

• Monday (Required)
• Tuesday (Required)
• Wednesday (Required)
• Thursday (Required)
• Friday (Required)

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

Required Skills Required Experience

Knowledge, Skills and Abilities:

• Ability to work independently on routine office tasking and work efforts.
• Ability operate proficiently utilizing Windows Office suite of software to include Microsoft Word, Excel, Power Point and Outlook.
• Knowledge of the NAWC WD organizational structure.
• Communicate effectively orally and in writing
• Interact professionally with all levels of management within the organization
• Ability to get and maintain a SECRET clearance.