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Enrollment Agent I

IAP Worldwide Services, Inc

Enrollment Agent I

Patuxent River, MD
Full Time
Paid
  • Responsibilities

    IAP – INGENUITY AND PURPOSE

     

    WWW.IAPWS.COM

     

    As a leading international services company for more than 65 years, IAP provides a broad spectrum of services and solutions to U.S. and international government agencies and organizations. A world-class leader in providing seasoned program management, IAP leverages and integrates its capabilities – IT & Communications, Aviation & Engineering Solutions, Power Solutions, Infrastructure & Logistics – to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.

    PROFESSIONAL AIR COMPRESSOR TECHNICIAN.

    Ideal Candidate will have a strong mechanical refrigeration and electrical background with the ability to troubleshoot repair recuperating and rotary screw air compressors and systems. 

    Must be self starter. 

     

    • IAP is an EOE, including disability/vets  
    • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

     

    Required Skills Required Experience

  • Qualifications
    • Strong technical aptitude that includes the ability to work across multiple enrollment capture equipment workstations (tablet vs computer set up)
    • Ability to learn and adapt quickly to new technologies/operating procedures, as well as new service offerings and evolving work environments
    • Ability to work in a fast paced, customer-facing environment while maintaining professionalism at all times
    • Ability to maintain a high level of productivity under minimal supervision
    • Highly motivated to assist customers with enrollment needs
    • Passionate about the IdentoGO environment and committed to presenting a high quality enrollment experience to every customer
    • Strong people and customer service skills-you're approachable, a good listener, and empathetic to your customers, with excellent verbal communication skills
    • Ability to problem solve and troubleshoot complex situations
    • Strong written communication skills, including ability to read and interpret emails, and provide logical written responses in a timely manner
    • Comfortable with performing basic administrative tasks
    • Committed to the highest level of ethics and integrity and providing customer privacy
    • Enthusiastic about learning the IdentoGo services and programs offered within the enrollment center and providing that knowledge to our customers
    • Committed to flexibility – work hours are based on business needs and may vary, including evening and weekend hours