Assists the Lead Executive Housekeeper with Environmental Services (Housekeeping) functions for contracts at assigned healthcare facility.

Essential Duties and Responsibilities

• Conduct jobsite inspections; implement corrective actions if necessary.

• Monitor overall staff performance.

• Review weekly labor hour’s reports to assess actual performance vs. budget and work with job location on improving efficiency and decreasing hours to budget or below.

• Ensure that site respond to service increases and decreases by adjusting schedules and man hours accordingly.

• Adhere to budget costs (labor, supply, materials, microfiber laundering and overhead) and be accountable of those budgeted costs.

• Provide contract support and interpretation to Supervisor. • Ensure site is properly maintaining vehicles and equipment to extend life of units.

• Review all employee injury reports/accident investigations and works with site supervisor and employees on maintaining a safe work environment with a target of employee injuries.

• Promote best practices in order to improve operational efficiency and customer satisfaction.

• Perform walk through of facilities serviced to evaluate overall service level. Review site QC metrics to ensure proper QC is being performed and documented.

• Provide supervision and hospital aseptic training in accordance with the Association for the Healthcare Environment (AHE) standards of the Environmental Services Department and with hospital objectives.

• Ensure all behaviors comply with the company’s Employee Handbook and all established policies and procedures manuals for environmental services.

• Plan, prioritize, assign, supervise, review and inspect the work of staff responsible for providing environmental services to government standards.

• Review inspections and investigations provided by supervisor to enforce and oversee corrections to ensure compliance and government standards are met in a timely manner.

• Research, analyze and define issues with adhering to established company policies and procedures; recommend and oversee resolutions and procedures for meeting government standard and requirements.

• Review and prepare complete and accurate reports on operations, inspections and activities.

• Implement site goals and objectives; establish schedules and methods for providing environmental services to meet inspection and standards; implement policies and procedures.

• Respond to and timely resolve difficult and sensitive customer inquiries and complaints.

• Available to handle after-hour assignments when required.

• Attend meetings as required.

• Perform other duties as assigned.

Required Skills

• Five (5) years of relevant housekeeping experience as an Assistant Executive Housekeeper in a full service acute care hospital certified by the Joint Commission within the last seven (7) years. Specific experience shall indicate that the Executive Housekeeper has directly managed and performed in a medical treatment facility of comparable size and services as this healthcare facility or the equivalent civilian medical treatment facility.

• Certified Healthcare Environmental Services Professional (CHESP) or Certificate of completion for all contract requirement courses from the International Executive Housekeeper’s Association as a Certified/Registered Executive Housekeeper (CEH or REH) is required. All certifications shall be maintained active and current throughout the term of the contract.

• Knowledge of U.S. government procurement regulations and labor law.

• Excellent management and employee relations skills.

• Excellent verbal and written communication skills.

• Ability to handle sensitive and confidential matters.

• Ability to work independently and recommend solutions to problems.

• Knowledge of Microsoft Word, Excel, Access, PowerPoint and Projects.

• Superior attention to detail.

• Ability to work in a fast-paced environment while attending to multiple tasks and demands.

• Knowledge of Joint Commission accreditation.

• Management and leadership skills required.

Required Experience

• Five (5) years of relevant housekeeping experience as an Assistant Executive Housekeeper in a full service acute care hospital certified by the Joint Commission within the last seven (7) years. Specific experience shall indicate that the Executive Housekeeper has directly managed and performed in a medical treatment facility of comparable size and services as this healthcare facility or the equivalent civilian medical treatment facility.

• Certified Healthcare Environmental Services Professional (CHESP) or Certificate of completion for all contract requirement courses from the International Executive Housekeeper’s Association as a Certified/Registered Executive Housekeeper (CEH or REH) is required. All certifications shall be maintained active and current throughout the term of the contract.

• Knowledge of U.S. government procurement regulations and labor law.

• Excellent management and employee relations skills.

• Excellent verbal and written communication skills.

• Ability to handle sensitive and confidential matters.

• Ability to work independently and recommend solutions to problems.

• Knowledge of Microsoft Word, Excel, Access, PowerPoint and Projects.

• Superior attention to detail.

• Ability to work in a fast-paced environment while attending to multiple tasks and demands.

• Knowledge of Joint Commission accreditation.

• Management and leadership skills required.