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Customer Service / Order Processing

IDN H. Hoffman, Inc.

Customer Service / Order Processing

Cincinnati, OH
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    Leading distributor of door hardware, doors & frames, locksmith tools, access control systems, video surveillance equipment, and related security products is seeking a full-time employee for Inside Sales / Customer Service position in Cincinnati, Ohio.

    We offer extensive training programs and opportunities for professional development within our organization.

    Job Description

    Headquartered out of Chicago, the individual in this position is responsible for providing superior service to customers in Ohio and surrounding states.

    Responsibilities include the following:

    · Order processing and related customer assistance (Picking, Packing & Shipping)

    · Assisting Locksmith customers by phone and in person for over the counter sales

    · Using the computer system to provide information on price and availability

    · Manufacturer/vendor contact for factory orders & product information

    · Light Warehouse work (Receiving & Restock Shelves)

    · Maintain accurate Inventory records

    · Review Sales & Inventory reports

    · Maintain a clean and organized operation

    This individual should excel in a team-oriented work environment – working with other team members to ensure that customer expectations are exceeded and providing contributions that support customer retention goals and company/branch growth objectives.

    Key working relationship

    The successful candidate will work closely with the Cincinnati Branch Manager and other team members throughout the organization.

    Requirements

    • Must be self-driven & hard working
    • Strong computer skills
    • Proficient with Microsoft Office products (Word, Excel)
    • Strong verbal & written communication skills
    • Strong organizational skills with ability to multi-task
    • Team player

    IDN H. Hoffman Inc. is an Equal Opportunity Employer

    Company Description

    IDN H. Hoffman, Inc. is a leading distributor of security hardware, access control systems, doors & frames, locksmithing tools, and related security products.

    https://www.idn-inc.com/

    Company Description

    IDN H. Hoffman, Inc. is a leading distributor of security hardware, access control systems, doors & frames, locksmithing tools, and related security products. \r\n\r\nhttps://www.idn-inc.com/