Job Description

The Consultant will bridge the gap between the Customer’s business requirements and the IFS Ultimo software application. One of the main competences of a Consultant is to advise and guide the Customer. Listening, understanding, and discerning the Customer’s real needs, so that the appropriate solution can be pursued together.

As a subject matter expert (SME) in specific knowledge areas, the Consultant offers her/his expertise to colleagues, Implementation Partners, and Customers.

The Consultant enjoys the challenge of creating and communicating well thought-through practical solutions that form the basis for successful implementations. Ultimately, the Consultant’s work should lead to highly referenceable and successful Customer stories.

Since this position is stationed in a—for Ultimo—untapped market, a high level of independency and entrepreneurship is expected. The Ultimo Consultant will be a pioneer for the organisation, striving to deliver high value projects which provide a strong foundation for the company’s growth ambitions in North America.

The Senior Consultant will take an active part in various phases of IFS Ultimo Projects to meet Customer needs. They will specialize in one or more functional or technical areas of expertise.

Through training, knowledge sharing and hands-on project experience, they will hone their skills to consistently work independently with Customers. Works closely with other Consultants to ensure that the IFS Ultimo solution delivers the desired benefits to the customer. Key to this is a firm understanding of IFS Ultimo products and the project methodology.

Essential duties and accountabilities

PROJECT

·       Act as a subject matter expert (SME) in a specific area towards Customers and Partners

EXPERT DELIVERY

·       Be aware of the key business requirements set out by the Customer

·       Actively contribute to IFS Ultimo industry competence

·       Ability to develop Customer business processes

·       Routinely question and challenge the key decisions that are taken in relation to the solution design

·       Configuring the software to the customer's needs and requirements

·       Have a second level of understanding of the BVE in order to engage with the customer

         CUSTOMER SERVICE

·       Actively guide the Customers for improvements in their business and validate them with the Solution Architect or other Senior Consultants

·       Understand the Customers industry characteristic and the Customer specific requirements

PARTNER SUPPORT

·       Enable Implementation Partners to deliver high value projects.

Qualifications

Overall required competences

·       Strong communication skills

·       IFS Ultimo products and process portfolios (possibilities and limitations)

·       Experienced in EAM

·       How to participate in workshops e.g., presentation, organizational, and documentation skills

·       Project Management

·       Breathe the IFS Ultimo Core Values

Required education & experience

•         An academic background with a Bachelor or Masters’ degree in engineering, Business or IT (or equivalent education or experience)

•         Ability to travel nationally and internationally where required

•         Excellent communication skills

•         Fluent in English

•         Experience in a customer facing role

•         Exposure to business process mapping

•         Experience of data analysis and problem solving

·       Experience delivering EAM projects in a relevant industry setting, preferably in a similar role

·       Strong project Management skills

Additional Information

Ultimo Software Solutions, an IFS company based in the Netherlands with more than 2000 global customers, is a leading Enterprise Asset Management software provider with a strong reputation for the completeness, flexibility, and configurability of its SaaS EAM solutions.

In the world of Ultimo, asset management processes and the software they require take center stage. At IFS-Ultimo we develop easy-to-use EAM software for confident asset owners, enabling them to optimize productivity, maximize asset availability, and secure health and safety. We supply out-of-the-box, though supremely flexible software with an unmatched ROI through short implementations, seamless integrations, and self-service application management.

Acquired by IFS in July 2022, its parent company operates across all continents with its 5000+ employees delivering award-winning enterprise software solutions to help businesses be their best when it really matters–at their Moment of Service™.

By joining our team, you will have the opportunity to be part of a GLOBAL, DIVERSE ENVIRONMENT; you will be joining a WINNING TEAM with a COMMITMENT TO SUSTAINABILITY; and a company where we get things done so that you can MAKE A POSITIVE IMPACT on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MAKEYOURMOMENT so that we can help others make theirs.