Job Description
The IFS Administrator manages and maintains an organization's IFS Enterprise Resource Planning (ERP) system, handling user accounts, security, configurations, reporting and troubleshooting to ensure smooth operations, system performance, and alignment with business needs, often involving database skills and knowledge of ERP and related components.
System Administration
- Create and modify permission sets to manage user access and maintain security.
- Managing system privileges, authentication, and authorization within the IFS environment.
- Manage and Maintain system customizations. e.: entities, projections, pages, quick reports, report definitions, events, lobbies, data elements, navigator, profiles, mwo, docman, printing, printers, reports, messages, background jobs, background queues and any other area to support the business.
- Manage, Maintain and Write Quick Reports using technical query statements.
- Develop and maintain lobbies, lobby datasets, and lobby elements to enhance usability and visibility.
- Monitor license use to ensure license compliance and cost efficiency.
- Configure and modify page layouts to meet evolving business requirements.
- Manage and update basic data across all ERP modules to ensure data integrity and accuracy.
- Create and maintain site-level data to support operational needs.
- Support User Requests.
System Maintenance & Support
- Manage and maintain IFS Partner support and projects.
- Manage and resolve IFS support cases, escalating issues as appropriate.
- Oversee IFS upgrades, ensuring smooth transitions with minimal disruption to operations.
- Monitor / manage / troubleshoot technical issues in IFS. Managing message queues, background tasks (Application Server tasks), backups, and overall system health.
- Provide tier 2 and tier 3 technical support to ERP users.
- Databases: Familiarity with database management (e.g., Oracle) and SQL.
Continuous Improvement
- Partner with business units to identify opportunities to optimize ERP usage.
- Assist in designing workflows, dashboards, and reporting to support business intelligence and decision-making.
- Recommend and implement best practices for ERP administration, governance, and data management.
- Stay up to date with IFS documentation / IFS system changes.