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Start-Up Customer Service Representative #Entry Level

ILead Worldwide

Start-Up Customer Service Representative #Entry Level

Baytown, TX
Full Time
Paid
  • Responsibilities

    Job Description

    START-UP CUSTOMER SERVICE REPRESENTATIVE #CAREEROPPORTUNITITES

    Calling all customer service advisors, customer service representatives, customer service advisors, customer service & sales assistant, retail assistants, sales representatives, hospitality assistants or any candidate that has worked in a customer-facing role or would like to work in a customer-facing role – We may just have what you are looking for!

    Here at ILead, we have multiple Start Up CSR openings available immediately! 2020 was not the year that people expected so let's make 2021 YOUR year! Kick off 2021 with the career you deserve - APPLY NOW!

    ARE YOU LOOKING TO:

    • Work in a fun environment
    • Improve your communication skills
    • Learn to adapt and overcome challenges
    • Enhance your customer service skills
    • Receive recognition and earn based on your results
    • Travel throughout the USA and abroad (where safe to do so!)
    • Strengthen your organizational techniques
    • Become a better leader/ team player
    • Practice your public speaking

    GET IN TOUCH WITH US TODAY FOR MORE INFORMATION!

    WHAT WE DO

    We help match our client with the right customers by speaking with them face-to-face at private site events. In order to meet their needs, we need to grow, and therefore offer full product training workshops on a daily basis.

    WE OFFER THE ABILITY OF FLEXIBLE HOURS AND CAN ACCOMMODATE LONG AND SHORT-TERM WORKING RELATIONSHIPS.

    SO, WHAT CAN I EXPECT TO BE DOING ON A DAILY BASIS AS A START UP CSR?

    Our CSR's will support our customers in any way they need it, acquiring new customers and raising our client's brand awareness is the simple answer.

    We are customer facing every day and on hand to discuss any aspect of our client's products or services to their customer base. You will be responsible for being responsive to those customer communications. Our main ask of you is that the customer feels they have received the best service possible, even if sometimes the request they started with was not possible to provide for them. If you are empathetic, a good listener, understanding and resolution-focused, then all customers will feel that in their transactions with you.

    AND THAT'S ALL WE REALLY REQUIRE ON A DAILY BASIS; YOU JUST BEING YOU!

    CSR QUALIFICATIONS AND SKILLS

    • Strong customer service skills.
    • Geographical knowledge of the area is a plus,
    • Problem-Solving Capabilities.
    • Excellent (verbal and written) communication skills.
    • Positive attitude and enthusiasm.
    • Team player with good organizational and interpersonal skills.
    • Able to multitask.
    • Must come to work presentable and well groomed

    WHO WOULD THIS JOB BE SUITABLE FOR?

    • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
    • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
    • Open to applicants who do not have a college diploma

    NEXT STEPS:

    Join the ILead team by clicking the APPLY button now. We are looking for candidates to start within the coming weeks so we will be contacting candidates within a few days. Please make sure to include an active cell number and email address with your application. Please make sure to check your junk and spam folders to ensure no correspondence is missed.

    INTERVIEW PROCESS: Initial interviews will be carried out online via zoom however, this role is not remote so should you be successful you will be required to travel to the office in Houston, Tx.

    IF YOU HAVE ANY QUESTIONS FEEL FREE TO REACH OUT AND A MEMBER OF OUR TEAM WILL BE HAPPY TO HELP.

    GOOD LUCK!

     

    Company Description

    ILEAD worldwide is a grassroots marketing agency that specializes in running a variety of marketing campaigns for non-profits organizations and other advocacy groups. We offer unique opportunities for growth and development, as well as careers that allow you to lead worldwide. Our Mission Our mission is to inspire leaders to take action worldwide. We aim to connect people in the US with global movements. Together we address issues that are often overlooked and sometimes misunderstood. We do this by community engagement, social action and advocacy. ILEAD Marketing inspires the next generation to take action today!