*We do not sponsor and candidates must live in Cleveland, Ohio. Position Purpose  The Supply Chain Analyst serves as the primary contact for their assigned Principals and will assist our Principals, warehouses, sales, and internal departments in resolving any issues or inquiries.   The Supply Chain Analyst will successfully manage assigned Principals by consistently meeting KPI’s in a manner that provides customers with industry leading service levels while providing the company with an appropriate return on investment dollars. The Supply Chain Analyst will also partner with other team members to explore opportunities for process improvements while instilling the company’s core values into the day-to-day operations of the department.   Essential Functions Manages Principals assigned and completely understands the rules, product attributes, Principal contacts, and major customers. Successfully manages assigned Principals keeping inventory turns, service levels, and slow-moving stock within set KPI’s. Runs analysis to confirm stocking locations and minimum order quantities are still appropriate. Updates forecasts monthly and proactively reaches out to sales on increasing/decreasing customer demand. Develops and utilizes sales models for “A” COGS items. Ensures Principal Playbooks are accurate. Submits Principal expectations and On Time In Full revision summary monthly. Ensures reorder reports are updated monthly which includes moving demand to proper locations, updating lead times, and deleting irrelevant comments. Follows up on “C” item over order report and expired stock report consistently. Resolves conflicts by assisting team, warehouses, Principals, sales, and internal departments. Assists other members of the team, as needed, to achieve department goals. Develops and completes projects to improve processes and procedures as part of 90-day action items and submit updates weekly. Understands how job responsibilities affects other departments and how role affects the success of the company. Participates in ongoing education to improve personal and job skills which includes attending monthly APICS meeting, webinars, cross training, etc. Attends and participates in department meetings and joint customer service meetings. Participates in ongoing continuous improvement initiatives. Participates in annual physical inventories at warehouses, as needed. Completes necessary support work, as assigned.   Competencies ·       Customer/Client Focus. ·       Problem Solving/Analysis. ·       Time Management. ·       Communication Proficiency. ·       Teamwork Orientation. ·       Technical Capacity.   Supervisory Responsibility This position has no supervisory responsibilities.   Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.   Position Type/Expected Hours of Work This is a full-time position and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed by the ­­­­­Supply Chain Manager.   Travel Some travel may be expected one to two times a year.   Required Education and Experience Bachelor’s degree in Business, Supply Chain, or Operations Management. Proficiency in Excel   Preferred Education and Experience Master’s degree. Lean or Six Sigma experience. Customer service experience. Member of APICS or ISM. APICS Certification.   Skills Excellent interpersonal and communication skills that allow for the development of strong relationships both internally and externally. Strong decision making, problem solving, and critical thinking skills. Ability to meet deadlines and goals by prioritization and effective time management. Efficiently manage the company’s investment in inventory through strategic planning. Ability to conduct business and compose oneself in a professional manner while working within deadlines. Ability to complete root cause analysis to fix problem and not symptom. Exhibits ambition and willingness to learn. Organized and detail oriented. * We do not sponsor applicants' work visas.  This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position.