Job Description

Here at IMG, we are a highly successful, action-oriented business consulting firm based in CORONA. Specializing in direct customer service and sales campaigns, we are results-driven and future-focused and pride ourselves on the dependable reputation we have worked to create among our clients in the telecommunications, clean energy, and food and beverage industry.

We believe that our CUSTOMER SERVICE AND CUSTOMER RELATIONSHIP COORDINATORS are the key to our success, so we make sure we are able to attract and retain the best people to represent our clients!

OCCUPATION SPECIFIC TASKS:

• Ability to interact with customers in a consistently positive and professional manner
• Market and sell new products and/or services
• Identifying customers’ needs, clarify information, research every issue, and providing solutions
• Ability to use customer service software to answer customer questions and enter orders
• Handle all paperwork associated with customer transactions
• Develop product knowledge to answer customer inquiries
• Inform the customers of new products or special offers
• Work in a well-organized manner
• Support other positions as needed
• Perform other tasks as assigned by the manager

SKILLS/QUALIFICATIONS:

• Excellent written and verbal communication skills
• Leadership or management experience a plus
• Able to work independently as well as part of a team
• Customer Service experience required.
• Must have good analytical and mathematical skills
• Ability to multi-task, set priorities and manage time effectively
• Knowledge of the clean energy industry and products a plus

This position requires in-person sales. Starting pay is commission-based.