Job Description

Our company is seeking an Adaptable Customer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the telecom industry. Come join our team of hard-working, talented professionals!

JOB SUMMARY:

• Perform sales functions for existing combined customers as well as prospects. The agent may need to review the benefits of a customer’s existing coverage and to answer any service and claims questions customers may have.
• Perform sales function and product needs analysis for the marketing campaign.
• Provide an annual review of existing products as well as a needs analysis for existing customers in areas with no field agent presence.
• Follow up calls to customers and prospects within areas that maintain field agent presence to validate contact and perform sales function if needed.
• Provide information, and or problem-solving techniques for customers' existing products.

SKILLS/EXPERIENCE:

• Good communication and interpersonal skills
• Ability to multi-task, talking with customers
• Effective listening skills
• Problem-solving
• Business sense
• Professional demeanor
• Outgoing and engaging conversation skills
• High School or equivalent required
• Multiple Language skill a plus

This is a full time, entry level role that requires the selling of products or services and offers commission-based pay