Job Description
Our company is seeking Entry Level Customer Service and Sales Representatives to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the telecom industry. Come join our team of hard-working, talented professionals!
JOB SUMMARY:
- Perform sales functions for existing combined customers as well as prospects. The agent may need to review the benefits of a customer’s existing coverage and to answer any service and claims questions customers may have.
- Perform sales function and product needs analysis for the marketing campaign.
- Provide an annual review of existing products as well as a needs analysis for existing customers in areas with no field agent presence.
- Follow up calls to customers and prospects within areas that maintain field agent presence to validate contact and perform sales function if needed.
- Provide information, and or problem-solving techniques for customers' existing products.
SKILLS/EXPERIENCE:
- Good communication and interpersonal skills
- Ability to multi-task, talking with customers
- Effective listening skills
- Problem-solving
- Business sense
- Professional demeanor
- Outgoing and engaging conversation skills
- High School or equivalent required
- Multiple Language skill a plus
This is a full time, entry level role that requires the selling of products or services and offers commission-based pay