Job Description
IMG IS HIRING! FULL TIME CLIENT SUPPORT REPRESENTATIVE WANTED FOR THE LARGEST PRIVATELY HELD GREEN ENERGY RETAILER- TRAINING PROVIDED AND WEEKLY BONUS OPPORTUNITIES.
JOB TYPE: FULL-TIME
*** THIS IS NOT A REMOTE POSITION***
RESPONSIBILITIES INCLUDE:
ESTABLISH AND MAINTAIN QUALITY BUSINESS RELATIONSHIPS WITH CUSTOMERS.
ENSURE CUSTOMER INQUIRIES ARE HANDLED PROMPTLY AND EFFICIENTLY.
HANDLE ESCALATIONS TACTFULLY AND EFFECTIVELY.
ADVOCATE ON BEHALF OF THE CUSTOMER.
IDENTIFY CUSTOMERS' NEEDS AND PROBLEM-SOLVE TO PROVIDE SOLUTIONS.
WHAT DOES THE CLIENT SUPPORT REPRESENTATIVE NEED?
SUPERIOR LISTENING, VERBAL, AND WRITTEN COMMUNICATION SKILLS.
ABILITY TO THRIVE IN A FAST-PACED AND GOAL-ORIENTED ENVIRONMENT.
ABILITY TO COLLABORATE WITH OTHER TEAM MEMBERS AND INTERNAL DEPARTMENTS
POSITIVE ATTITUDE AND WILLINGNESS TO HELP OTHERS
BENEFITS OF WORKING WITH US
FAST-PACED COMMUNITY WITH GREAT GROWTH OPPORTUNITIES
TUITION REIMBURSEMENTS
WEEKLY BONUSES
OPEN COMPANY CULTURE WITH ON AND OFF-SITE TEAM OUTINGS
INCENTIVE VACATIONS
MANAGEMENT TRAINING COURSE
TRAINING PROVIDED
COMPENSATION
APPLY TODAY FOR CONSIDERATIONS! STAY SAFE AND GOOD LUCK!
Company Description
IMG is a NYC based Consulting Agency that specializes in innovative sales, marketing, and event-based solutions for our clients. With over 35 years of experience, our culture of excellence has led to our fast expansion from one state to nine states in record time over the past 2 years. Our leadership development and rotational programs provide you with in depth experiences, apprenticeship style mentorship, and targeted training of all our client’s products and services. Are you ready for the thrill of working for a recognized leader in business consulting and marketing? If you are looking for a career with multiple growth options across verticals as well as on the career ladder, submit your application today!