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Customer Service Representative

IMG Corp

Customer Service Representative

Baltimore, MD +2 locations
Full Time
Paid
  • Responsibilities

    Job Description

    JOB DESCRIPTION

    WE ARE IMMEDIATELY HIRING FOR AN ENTRY LEVEL PRODUCT SPECIALIST POSITION. OUR ENTRY LEVEL PROFESSIONALS CONNECT WITH OUR CLIENTS AND DEVELOP RELATIONSHIPS, WHICH IS KEY TO GROWTH AND EXPANSION AS WE INCREASE OUR MARKET FOR OUR CLIENTS. WE ARE LOOKING TO DEVELOP INDIVIDUALS INTO MANAGEMENT ROLES WITHIN THE COMPANY. WE ARE IN SEARCH OF INDIVIDUALS WITH GREAT WORK ETHIC, GOOD COMMUNICATION SKILLS, AND A STRONG AMBITION TO GROW WITH OUR COMPANY.

    THIS POSITION IS A FULL-TIME OPPORTUNITY WITH ADVANCEMENT OPPORTUNITIES. THE RIGHT PERSON WILL HELP MANAGE THE CAMPAIGN AND CLIENT EXPECTATIONS, AS WELL AS BE INVOLVED WITH TRAINING AND OVERSEEING STAFF MEMBERS.

    WHAT WE LOOK FOR:

    • GENUINE INTEREST IN PROVIDING AN EXCEPTIONAL CUSTOMER EXPERIENCE

    • FRIENDLINESS, ENTHUSIASM, RELIABILITY, WITH A POSITIVE “TEAM PLAYER” ATTITUDE

    • EFFECTIVE RELATIONSHIP BUILDING, CUSTOMER SERVICE, COMMUNICATION, AND NEGOTIATION SKILLS

    • SKILLED AT MULTITASKING IN A FAST-PACED ENVIRONMENT

    • ABILITY TO WORK INDEPENDENTLY AND INTERDEPENDENTLY WITHIN A TEAM ENVIRONMENT

    RESPONSIBILITIES:

    • ESTABLISH CUSTOMER RELATIONSHIPS AND FOLLOW UP PERIODICALLY

    • RESOLVING PROBLEMS INDEPENDENTLY, ESCALATING MORE DIFFICULT ISSUES TO MANAGEMENT

    • PROCESSING APPLICATIONS AND AIDING CUSTOMERS IN THE PROCESS

    Company Description

    IMG is a NYC based Consulting Agency that specializes in innovative sales, marketing, and event-based solutions for our clients. With over 35 years of experience, our culture of excellence has led to our fast expansion from one state to nine states in record time over the past 2 years. Our leadership development and rotational programs provide you with in depth experiences, apprenticeship style mentorship, and targeted training of all our client’s products and services. Are you ready for the thrill of working for a recognized leader in business consulting and marketing? If you are looking for a career with multiple growth options across verticals as well as on the career ladder, submit your application today!

  • Locations
    Castro Valley, CA • Oakland, CA • Baltimore, MD