Benefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Profit sharing
Training & development
Tuition assistance
Vision insurance
Wellness resources
IMI is seeking an Inside Sales Specialist to establish and manage extraordinary relationships at our top commercial tire dealers to increase profitability and drive sales. The successful Inside Salesperson is a charismatic, results-oriented person who has the ability to effectively connect with others to orchestrate activities between Distributors, Dealers and Fleets and negotiate deals. A true professional who seeks to understand customer needs and offer value-added solutions, while demonstrating the honesty and integrity of IMI’s core values.
General Expectations: Adhere to and demonstrate core values
Drive: IMI employs individuals who have a clear passion for our business. We take action and are accountable to bring together all the efforts necessary to meet the challenge. We work hard and are highly motivated to both succeed and help others do the same.
Joy: Being JOYFUL is a choice. We gain our JOY through creativeness, service, and a single-mindedness to see others prosper. IMI teammates are full of enthusiasm, positive energy, and fun.
Humility: We believe that HUMILITY is a strong foundation of all our relationships. Humility is treating everyone with respect and not seeing ourselves as better or higher up than anyone else. Rather, it is being able to deal with everyone on a shared, equal level, without prejudice.
Grit: Courage. Resilience. Excellence. Conscientiousness. These are inner strengths that characterize IMI employees, individually and collectively. Whenever faced with a challenge, we take initiative to bring about positive results.
Others First: Our success is a shared success, and only comes when we take care of OTHERS FIRST. By focusing on, caring for, and meeting the needs of others before our own, we will achieve our individual and collective purposes – both in business and in our personal lives.
Qualifications:
B2B sales skills and experience with a recent track record of successful results in selling a specific product or service and the ability to follow a structured sales process using strong questioning skills. Experience dealing with multiple locations is required.
Strong communication and interpersonal skills with demonstrated success in prospecting, building and nurturing strong relationships with various buyer types.
Strong business acumen and strategic thinking capabilities.
Self-motivated, resourceful and able to operate independently to maintain focus and productivity.
Knowledge and ability to operate standard office equipment including a PC, MS Office products and mobile communication devices. Proficiency with PowerPoint and Word is required. Excel is a plus.
Ability to function within IMI’s Business Model which requires persistence and nurturing skills to succeed in longer term sales partnerships.
Commercial Tire, Transportation, Trucking Industry and Fleet experience is highly preferred.
Key Responsibilities:
Consistently deliver strong sales results to meet and exceed company revenue plans.
Assess and build relationships and strategies with existing Key Accounts.
Develop sales and prospecting plans to create fleet demand to enhance existing relationships and increase sales.
Make sales calls to develop new business.
Conduct high level business conversations with decision-makers to review ROI opportunities.
Provide product training to include PowerPoint presentations and webinars.
Enter customer orders and follow them through to completion, keeping customers updated on order fulfillment.
Create cases pertaining to customer issues and work collaboratively with others to resolve customer issues and close cases.
Qualifications:
Education: General and business education equivalent to a high school diploma (some advanced education at the Associate degree level preferred).
Experience: 3 – 4 years of progressive experience in sales administration and/or business office operations. Previous experience in an outbound call center or a related sales position preferred.
Knowledge, Skills, and Abilities
Strong communication (oral and written) and interpersonal skills to work effectively with company colleagues, distributors, and customers.
Exceptional phone etiquette and listening skills.
Excellent phone and cold calling skills.
Ability to think critically to resolve customer concerns in a timely manner.
Ability to learn, understand, and follow complex processes.
Must be collaborative, organized, and detail oriented.
Understanding of credit policies and practices as well as shipping policies and practices.
Familiarity with PCs and applicable software, including word processing, spreadsheets, and database applications.
Adaptability to undertake assignments outside of the usual scope of the position’s responsibilities.
Sufficient manual dexterity for operation of PC keyboard and other standard office equipment.
Ability to understand customer needs and identify sales opportunities.
Ability to achieve targets.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.