Benefits:

Bonus based on performance

Company parties

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

An Account Executive at Imperial Star Acquisition is trained in the aspects of our business that matter most. Marketing and Sales, Customer Service, Small Team Management and Client Relations. We have recently expanded into the Albany market and are seeking candidates that are outgoing, personable, and competitive looking for both professional and personal development.

Key Qualifications:

1- 2 years of Customer service experience or relevant degree.

Passionate to build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Excellent communication and presentation skills.

Ability to multi-task, prioritize, and manage time effectively.

Requirements:

Excellent communication skills, both written and verbal, with a friendly and approachable demeanor.

Strong problem-solving abilities and the ability to remain calm under pressure.

Previous customer service experience is preferred, but we welcome enthusiastic individuals with a passion for helping others.

Proficient computer skills and the ability to navigate through various software applications.

Flexibility to work in a fast-paced environment and adapt to changing priorities.

High school diploma or equivalent; additional certifications or relevant training is a plus.

Perks and Benefits:

Competitive salary and opportunities for growth within the company.

Comprehensive training and ongoing support to enhance your skills.

Collaborative and inclusive work environment that values diversity.

Company-sponsored events and team-building activities.

Our goal is to continue to tackle new markets and provide opportunity for advancement for our hard working staff in the upcoming year!

Currently hiring for Full-time and Internship opportunities! Please click apply for consideration from our hiring team and expect a call within 24-72hours after sending in application. NO REMOTE POSITIONS