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Logistics Customer Service Representative (Bilingual in Korean and English)

IN2U HR

Logistics Customer Service Representative (Bilingual in Korean and English)

Moonachie, NJ
Full Time
Paid
  • Responsibilities

    CUSTOMER SERVICE REPRESENTATIVE

    JOB DUTIES AND RESPONSIBILITIES

    · Ensures containers are delivered and picked up consistent with customers' requirements

    · Requests and monitors last free day and return dates to avoid demurrage and per diem expenses to the Company and Customers

    · Verifies container availability, booking confirmations and air / vessel acceptance, as well as other issues arising with dispatched containers

    · Schedules appointments and coordinates driver deliveries with dispatch

    · Enters job orders received from customers

    · Checks releases at port for container availability

    · Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting visitors in the office

    · Performs all other duties or projects as assigned

    EDUCATION AND EXPERIENCE REQUIRED

    · Associates Degree (AA) or higher preferred, minimum one (1) year related experience/training, or equivalent combination of education and experience.

    · PC literate with experience with Microsoft Outlook, Word and Excel

    MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS

    · Ability to interpret a variety of instructions and correspondence furnished in written, oral, diagram, or schedule form

    · Ability to comprehend and effectively carry out written and verbal instructions

    · Ability to effectively present information and respond to questions from customers, clients and employees within the Company

    · Ability to define problems, collect data, establish facts and draw valid conclusions

    · Korean-Bilingual (HUGE Plus)

    BENEFITS:

    · Health/Dental/Vision/Life Insurances, Paid Time Off / Paid Sick Leave, 401K Employee Retirement Plan, additional benefits available

    Candidates must be eligible to work in the U.S.

    Job Type: Full-time

    Language:

    · Korean (Required)

    Work authorization:

    · United States (Required)