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E-Commerce Operations Specialist (Bilingual in Korean & English)

IN2U HR

E-Commerce Operations Specialist (Bilingual in Korean & English)

Carlstadt, NJ
Full Time
Paid
  • Responsibilities

    Job Duties

    • Manage developer resources, tasks and schedules and effectively communicates across departments to define scope of work/expectations and ensure deadlines for deliverable are consistently met on specific project.

    • Partner with individual team managers and members to resolve schedule/resource conflicts

    • Partner with the business unit to understand their merchandising, branding and marketing objectives, ensuring that all projects effectively support the strategy

    • Evaluate, critique and contribute to information design and content organization

    • Own the eCommerce promotion and coupon process including creation and execution that meet the needs of the business.

    • Participate in meetings with key stakeholders to evaluate potential new projects

    • Represent eCommerce Operations in daily stand-up Scrum meetings and weekly Digital Asset Alignment meetings

    • Identify opportunities for improvement of existing processes to optimize resources, ensure a positive customer experience and minimize the amount of time it takes to update digital properties.

    • Work with business partners to assess projects' impact on both internal resources and on the customer

    • Exhibit expert-level knowledge of The Vitamin Shoppe's eCommerce Operations space which includes, but is not limited to, desktop, tablet, mobile, app, email, promotions, publishing systems and digital in store experiences.

    • Research digital issues, bugs and defects and work to prioritize and achieve resolutions

    Qualifications

    • Proficiency in MS Office

    • Intermediate written and oral communication skills

    • Bachelor's degree

    • 3+ years experiences in related field is a plus

    • Fluent in English and Korean preferred​

    Benefits

    • Health Benefit (Dental and Vision)

    • Breakfast and Lunch are provided

    • Annual paid vacation, Congratulations and Condolence benefits

    • Company resort