This job would mostly deal with network /security/ help desk
RESPONSIBILITIES
- l Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs;
- l Sets up and configures desktop computers, peripherals and accounts assigning security level;
- l Installs software and installs and repairs hardware and peripherals;
- l Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate;
- l Maintains systems, databases and web pages;
- l Administers user accounts;
- l Transfers computer files between platforms
- l Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;
- l Maintains records;
Requirements
Minimum Degree or Diploma in Business Management, Computer Science or Engineering, Information Technology preferred or any relevant technology field
At least 2 years of experience in a IT role
Experience working with multiple stakeholders (Warehouse preferred)
Strong IT operational background
Network/Security/Help-Desk background preferred
Bilingual (Korean-English) is required