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IT Assistant (Bilingual in Korean and English)

IN2U HR

IT Assistant (Bilingual in Korean and English)

New York, NY
Full Time
Paid
  • Responsibilities

    This job would mostly deal with network /security/ help desk

    RESPONSIBILITIES

    • l Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs;
    • l Sets up and configures desktop computers, peripherals and accounts assigning security level;
    • l Installs software and installs and repairs hardware and peripherals;
    • l Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate;
    • l Maintains systems, databases and web pages;
    • l Administers user accounts;
    • l Transfers computer files between platforms
    • l Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;
    • l Maintains records;

    Requirements Minimum Degree or Diploma in Business Management, Computer Science or Engineering, Information Technology preferred or any relevant technology field At least 2 years of experience in a IT role

    Experience working with multiple stakeholders (Warehouse preferred)

    Strong IT operational background

    Network/Security/Help-Desk background preferred

    Bilingual (Korean-English) is required