Logistics Planner (Specialist or Assistant Manager)

MAJOR ROLES & RESPONSIBILITIES:

o Process customer orders, plan & optimize shipments into loads, tender freight to third-party carriers.

o Update Transportation Management System with current shipment information.

o Provide detailed instruction to various customers & associates from other shifts by phone and e-mail.

o Provide visibility to management and the customer by tracking, process over-sight,

auditing, researching and troubleshooting operational issues or functions.

o Complete daily logs and trackers.

o Provides load exception investigation and reporting.

• Overall management of outbound transportation and delivery
• Schedule and send orders/requests to multiple carriers for outbound shipments distribution center/customers
• Document all compliance rate & optimal carrier usage
• Ensure all pickup and delivery appointment are made between receiver and Customer Company's order lists and tracks orders to ensure on-time delivery (TMS) to receiver.
• Develop relationships with all carriers and communicate internal/external challenges between Customer Company and receivers and develop solutions to the challenges
• Reviews scorecard with carriers on a weekly/monthly/quarterly basis to ensure all KPI's are being met and develops action plans to ensure compliance to KPI's
• Excellent and prompt communication skills with customers to solve any delivery issues
• Excellent interpersonal skills required to communicate effectively with senior level management.
• Prepare various reports on daily basis

o Other projects and tasks as assigned by supervisor

REQUIREMENTS:

o Bachelor's Degree in Business or Supply Chain Management preferred

o Minimum (1) plus year of experience in Transportation/Supply Chain preferred

o Ability to manage multiple tasks and prioritize time sensitive situations in a fast paced environment

o Excellent problem solving and analytical skills

o Excellent bilingual communication and interpersonal skills both in Korean and English

o Must be able to learn and regularly operate various computer systems across different platforms

o Must be able to work on weekends when required by Company

Benefits: Medical Insurance (100% covered by the Company), 401K matching, and PTOs/ paid holidays

Job Type: Full-time

Job Location: Clarksville, TN 37040

Business Hours: Mon-Fri 07:00 AM to 4:00 PM