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Patient Care Coordinator

INNOVATIVE PHYSICAL THERAPY AND FITNESS CENTERS, LLC

Patient Care Coordinator

Silver Spring, MD
Full Time
Paid
  • Responsibilities

    Innovative Healthcare Centers is Seeking a Patient Care Coordinator in Silver Spring, MD!

    Innovative Healthcare Centers is a growing and locally owned business. We have been growing and expanding in Maryland for over 5 years. Our locations include Baltimore City and County, Harford County, Montgomery County, and Prince George County. We strive to create a family-like atmosphere where our patients and clinicians feel comfortable and valued. If you want a place to grow your career and push your boundaries, look no further.

    We have a tremendous opportunity for a full time Patient Care Coordinator to join our team. As part of our team, you will be integral in helping clients reach their rehabilitation and fitness goals. Applicants must be passionate about helping people and interested in finding a dynamic and team-oriented environment with opportunities for personal and professional growth.

    We are a boutique style Healthcare Clinic, with hundreds of 5-star reviews, we are recognized as the place to go for a personal approach to health and wellness. We strive to contribute to our community and create a better quality of life for our patients. We have fun while working and provide an ideal environment where team members reach professional excellence while advancing their career. If this is your kind of work environment, then look no further!

    What does this job involve?

    New Patient Scheduling - Setting up new patients in our EMR and scheduling them appropriately

    Insurance verification and authorizations - Making sure patient's insurance is active and obtaining treatment authorizations if required.

    Managing schedules - Coordinating the schedules for the physical therapists and PTA's on site.

    Other tasks - answering the phone, filing patient charts

    Required Skills:

    • Excellent customer service skills with the ability to multitask while providing an exceptional experience for anyone that enters the clinic.

    -Bilingual (Spanish/English) is a plus but not a requirement.

    • Have an interest in physical therapy - this role is ideal for someone that has an interest in medicine, PT, fitness, and exercise and also learning about how the body works.

    • Basic computer and typing skills are a must. Comfort with technology is very beneficial.

    • Ability to work closely with all clinic staff to improve care and keep patients engaged and progressing in their therapy.

    -Prior experience with WebPT or Kareo is a plus but is not required

    • All staff must be age 18 or over to be eligible for employment

    Job Type: Full-time

    Salary: $15.00 - $18.00 per hour

    Benefits:

    401(k)

    Dental insurance

    Disability insurance

    Health insurance

    Paid time off

    Vision insurance

    Schedule:

    8 hour shift

    Day shift

    Monday to Friday

    No weekends

    Work setting:

    In-person

    Office

    Outpatient

    Ability to commute/relocate:

    Silver Spring, MD: Reliably commute or planning to relocate before starting work (Required)

    Education:

    Bachelor's (Preferred)

    Experience:

    Customer service: 1 year (Preferred)