Benefits:

Bonus based on performance

Free uniforms

Opportunity for advancement

Paid time off

Take charge of your future. We’re looking for people who want more than just another job — people who want a meaningful career helping others protect what matters most.

If you’re a true people person — someone who loves to talk, connect, and build relationships — this role may be a great fit for you. If you enjoy helping customers, solving problems, and being part of a supportive, fast-paced team, working at a local Allstate agency may be the right opportunity.

As a Customer Service Representative, you’ll be a key part of the team that keeps our customers happy and our office running smoothly. You’ll spend your day talking with customers, answering questions, and making sure they feel supported and taken care of.

We are currently looking for candidates in the Peekskill who are outgoing, dependable, and passionate about delivering excellent service. You’ll work directly with customers to help protect their homes, cars, lives, and financial futures while building strong, long-term relationships.

Job Responsibilities – Customer Service Representative

Provide exceptional customer service through phone, email, and in-person conversations

Confidently communicate with customers and enjoy building rapport and trust

Assist customers with policy questions, changes, billing inquiries, and general account support

Support customers through the claims process and help ensure timely resolution

Support daily office operations and work closely with the team to keep things running efficiently

Job Requirements – Customer Service Representative

Outgoing personality with strong communication skills — you enjoy talking to people

Professional, dependable, and customer-focused

Organized, detail-oriented, and able to multitask in a busy environment

Comfortable working as part of a team and following established processes

Insurance or financial services experience is a plus, but not required

Genuinely cares about helping people and meeting customers’ needs

Bilingual (English/Spanish) is a plus

Willing to obtain required insurance licenses (existing licenses are a plus)

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.