Job Description

THIS IS A PAID INTERNSHIP $18 hourly!! We are seeking a qualified Help Desk Intern for our corporate office. You will work with an excellent corporate team, as well as with outstanding employees and managers throughout our locations in the U.S. As a Help Desk Intern, you will be responsible for:

• Providing 1st level technical assistance and support related to hardware, software, networking, and other computer-related technologies.
• Providing good customer service and support in a timely and professional manner.
• Documenting troubleshooting steps in ticketing software.
• Evaluating and troubleshooting IT issues which might arise.

Qualifications

** To perform your job as expected, you will be required to:**

• Have excellent customer service skills
• Be detailed-oriented.
• Show experience with Windows operating systems, Office 365, and general desktop applications.
• Demonstrate ability to multi-task.
• Have ability to lift and/or carry up to 35 lbs.

In addition to these qualifications, we will consider as a plus if you have:

• Networking experience on a LAN/WAN environment a plus.
• Windows 10/11 skills.

Additional Information

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, 401(k), and more.

We require post-offer, pre-employment drug screens, physicals and background checks. Equal Opportunity Employer: disability/veteran.

All your information will be kept confidential according to EEO guidelines.

Our company is an essential business since we are part of the supply chain for food packaging, pharmaceutical packaging and print media used for vital communications. We are very busy fulfilling commitments to our customers, while still following safe practices related to hygiene and social distancing. INX is hiring and seeking talented candidates to support our business development, and we encourage you to apply