We are seeking an AWS Connect Developer to become an integral part of our team! You will be responsible for designing and implementing computer and information networks.

Required Skills:

Candidate must possess a Bachelor's degree in Computer Science, Computer Engineering, or a software-related discipline or similar work experience in relevant field.

A MUST – Subject Matter Expertise and hands on experience in “Integration between Amazon-Connect and Salesforce Lightning”

A MUST – Installation, Setup / Configuration, and Operation of the two primary components of integration – “the Amazon Connect CTI Adapter for Salesforce”. In other words, practitioner must be able to enable Salesforce adapter for contact center agents and build a deep and seamless integration between the Amazon-Connect contact center platform and Salesforce

Must be able to “support” for Salesforce Service Console in Lightning

Within Amazon Connect contact flows, the candidate must be able to use AWS Lambda functions to lookup, create, and update operations for different Salesforce objects, such as Contacts and Cases.

Must understand Amazon CCP (Connect Control Panel) for softphone functionality, display caller’s identification information.

Preferred Skills:

AWS Certified Solutions Architect – Professional

AWS Certified Solutions Architect - Associate or Professional certification is highly desirable.

Salesforce Certified Advanced / Administrator certification

Experience in Salesforce Service Cloud, Lightening and Visualforce Experience

Experience with large enterprise development and release procedures

Scrum Master, Project management or team coordination experience and/or understanding of Scaled Agile Framework (SAFe)

This is a remote position.