About us: IPIC Entertainment strives to be our guest’s favorite destination for a night out on the town. Our newest facilities blend three distinct areas – a polished-casual restaurant, a farm-to-glass full-service bar, and our world-class luxury theater auditoriums – into a one-of-a-kind experience. Our unique concept offers a multi-faceted experience of dining, drinking and watching a movie in a luxurious setting. It’s a great way to enjoy a night out, under one roof with friends, family and colleagues.

Reporting to the SVP Operations, the Regional Director of Operations (RDO) is a key leadership position managing all aspects of Operations including Guest Experience, Team Relations, P&L and building maintenance.

Each IPIC property has a Senior General Manager who reports to the RDO; Sr. GMs manage the Theater, Restaurant and HOH team on site. The RDO is the primary decision maker responsible for translating strategy into action at the site level. The RDO holds others accountable to IPIC standards and implements best in class practices for site profitability and membership loyalty.

We are seeking a talented, organized, motivated leader with energy and passion who is committed to operational excellence and growth of the brand.

Responsibilities:

Communicate and influence site leaders to consistently meet all operational goals

Monitor and coach site leaders in conjunction with Home Office staff on key business issues related to membership and loyalty program, guest experience, talent management, team member engagement, policies and procedures, P&L and inventory

Assume financial leadership for the region including full regional P&L ownership, regional budgets & forecasts

Standardize & optimize inventory and purchasing activities to maximize gross profit, recommend profitability improvements across controllable operating expense lines

Partner with Senior General Management, Film, and Marketing functions to recommend key revenue drivers for regional growth

Identify root cause problems and implement innovative solutions for guest complaints, team member issues, financial performance improvements, troubleshooting and resolving equipment/facility issues

Requirements & Qualifications:

Bachelor’s Degree required, preferably in Business Administration or Hospitality Management

3 years’ multi-site experience or 5 years’ experience in large, complex operations with strong focus on food and beverage program, hospitality, and brand management

Track record of success in developing, mentoring and motivating managers and team with bias for action, high energy level and desire to succeed

Demonstrated judgment, decision making, and conflict resolution skills with guests, team members, and peers

Outstanding written and verbal communication skills, solid executive presence, self-confidence, and professional maturity

High emotional intelligence and an inspiring leader

Ability to travel frequently to sites within region

Benefits:

Competitive base salary and annual bonus opportunity

Company paid Life insurance and Short-Term Disability insurance

Medical, Dental and Vision Benefits, Flexible Spending Accounts, 401(k) and Paid vacation

Discount Dining and Free Movie Tickets

Discounts through Life Mart and Tickets at Work

IPIC Entertainment is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.