Job Summary:
Works with Lead Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.
Requires excellent communication skills
Self-motivated, task-driven, and able to apply “best practices” theory
Strong problem-solving skills
Ability to create in the field solutions
Ability to use hand and power tools
Develop and maintain proficiency in the following areas:
Key Job Responsibilities:
Complete complex audio/video installs and setup
Control system (lighting/shading) and Theater room installation
Satellite/Cable systems setup and install
Advanced troubleshooting of simple and complex systems
Advanced networking/data system install and setup
Strong programming of advanced systems
Advanced understanding of multi-room systems and setup
Advanced understanding of security system programming and design
Tech 2 or better certifications (or obtain within 6 months of hire)
Completion of Alarm.com Academy (or obtain within 6 months of hire)
Completion of ProSource University within the first year of employment
Minimum Job Requirements:
Strong verbal and written communication skills
Highly detailed, organized, and multitask driven
Ability to work on rotating “on-call” service schedule
Proficient in all Lead level qualifications
Assist in training and evaluation of up to Lead level technicians
Excellent skills with desktop and mobile computing
Clean driving record and background check (required for DCJS certification)
Minimum of 2 years of field experience
Familiar with Control4/Crestron and/or Lutron systems
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.