Job Summary:

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

Requires excellent communication skills

Self-motivated, task-driven, and able to apply “best practices” theory

Excellent problem-solving skills

Ability to create and execute in the field solutions

Ability to use hand and power tools

Develop and maintain proficiency in the following areas:

Key Job Responsibilities:

Complete complex audio/video installs, setup, and calibration

Control system design (control/lighting/shading) and Theater room installation

Satellite/Cable systems setup and install

Advanced troubleshooting of simple and complex systems

Advanced networking/data system design, installation, and setup

Complete programming of advanced systems (Control4 and Lutron)

Complete Control4/Lutron training (lighting/shading)

Support of legacy and/or third-party products and systems

Complete understanding of multi-room systems and setup

Advanced understanding of security system programming and design

Advanced understanding of Bose single room and multi-room solutions

CEDIA ESTIII and Control4 Tech 2 certifications

Completion of ProSource University within the first year of employment

Minimum Job Requirements:

Strong verbal and written communication skills

Highly detailed, organized, and multitask driven

Ability to work on rotating “on-call” service schedule

Proficient in all Senior level qualifications

Assist in training and evaluation of up to Senior level technicians

Excellent skills with desktop and mobile computing

Clean driving record and background check (required for DCJS certification)

Minimum of 3 years of field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.