Job Description

• Performs Quality Assurance (QA) reviews for all aspects of automated litigation support under the guidance of the QA Manager and Senior QA Reviewer. 
• Performs QA reviews for Case Management and Records Management Functions as described above. 
• Attends and analyzes coder training sessions provided by Litigation Support contractors. 
• Analyzes written instructions prepared by Litigation Support contractors for consistency, completeness and ease of comprehension, and reports discrepancies and proposed changes. 
• Follows established procedures to generate samples for the populations to be reviewed. Calculates, analyzes and records results of QA reviews. 
• Completes logging and tracking forms as to work performed and results obtained.

Qualifications

• One year of experience in QA, quality control, or automated litigation support, preferably in the areas of electronic discovery, imaging, coding and database accuracy and completeness. 
• Demonstrated ability to follow detailed instructions and produce high quality work on a consistent short turnaround basis.
• Good language skills, both oral and written. Working knowledge of an automated office environment and spreadsheet and word processing systems. Knowledgeable of the methodology, instructions, and accuracy standards for producing litigation support products. 
• Proficient in Microsoft Office (specifically Word, Excel, and PowerPoint)
• Excellent analytical and language skills, both oral and written
• Strong organizational, problem solving and communication skills
• Attention to detail
• Ability to work productively and consistently meet deadlines in a challenging and dynamic environment
• Must be able to pass a background check
• Must be eligible to obtain a US government security clearance
• Must provide proof of COVID-19 vaccination

Additional Information

ISN Corporation is an Equal Opportunity Employer

ISN Corporation is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.

ISN Corporation is a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before beginning employment.