Job Description

ISYS CURRENTLY HAS AN ADMINISTRATIVE ASSISTANT/QUALITY REVIEW SPECIALIST OPENING IN OUR BREA OFFICE.

*POTENTIAL HYBRID WORK FROM HOME AND POTENTIAL FOR PAY INCREASE AFTER 3 – 6 MONTH TRAINING PERIOD

PRIMARY RESPONSIBILITIES:

• Timely review and processing of electronic reports/documentation within the "A" and "D" queues.
• Attentive electronic review of report submissions in the “A” queue which includes a review of case note entries and narrative fields within the reports utilizing the appropriate checklist.
• Carefully collates report with related invoices, and then uploads invoices, reports, and enclosures into ISYS’ database and sends the final product to the customer utilizing the appropriate checklist.
• Courteously corresponds with ISYS case managers and supervisors by email and/or telephone to discuss reports and obtain any additional information that may be necessary to ensure the accuracy of any reports.
• Proactively monitors general email account and addresses any inquiries or directs them to the appropriate party,
• Ensuring clarity and compliance with customer requirements.
• Completes all functions in a professional manner consistent with ISYS’ Brand/Values and standards of quality and protocols.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Outstanding computer knowledge, skills, and experience.
• Meticulous attention to detail while performing repetitive tasks.
• Strong reading and writing with an excellent understanding of the English language, grammar, and punctuation.
• Initiative to ask questions when uncertain or unclear.
• Ability and willingness to maintain professional relationships with customers and colleagues.

REQUIREMENTS:

• High School Diploma
• Minimum 1 year of relevant office experience

PREFERRED:

• College Education
• Previous medical or medical terminology experience

COMPENSATION:

• $20.00/hour

HOW TO APPLY:

APPLY HERE: HTTPS://ISYSCM.COM/ADDITIONAL-OPPORTUNITIES/

Please complete the application to its entirety including all current/past job experiences and attach your resume with the application.

Thank you for your interest in working with ISYS.

CHECK US OUT AT WWW.ISYSCM.COM

Company Description

ABOUT ISYS CASE MANAGEMENT: ISYS is an organization of people with big minds, big hearts, lots of spirit and good character whose mission is to work creatively and intensively to provide case management solutions and have a positive impact on those we serve. Providing forward focused care coordination and customer service in the workers compensation community since 1998, ISYS has an established brand reputation of delivering on our promise to provide consistent high quality catastrophic, rush, and onsite field medical case management services. Our company culture is based on living our values to: Always do the right thing Deliver excellence in everything we do Encourage a Hug Your Customer® philosophy Communicate respectfully and proactively Build relationships upon trust Give generously Pursue growth and learning Be honest, authentic, grateful, and humble Promote individual and economic liberty Embrace the family spirit Annual employee surveys are conducted as part of holding ourselves accountable to living these values and delivering on our promise to our employees. Annual team building, annual gatherings to acknowledge exceptional performance, and routine “hugging” are all part of our work family culture. ISYS also has a Charitable Activities Committee that oversees and promotes employee involvement in our Pay it Forward program, which focuses on different ways to give back to the communities in which we live and work. Thank you for your interest in working with ISYS! Find employee testimonials and check us out at www.isyscm.com