What is ISlide?
ISlide is a company that gives you a unique opportunity to stand in what you stand for, by enabling you to create a design to sport on a pair of high quality, athletic slides so that you can carry your beliefs and interests with you, wherever you go. **
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Position Summary:
This position is responsible for the management, maintenance, and implementation of ISlide's systems and technology
Essential Functions:
- Manage company systems, including but not limited to:
- Monitoring automated system processes, identifying problems, and putting steps in place to fix problem
- Troubleshooting system errors
- Managing planning, communication, and execution of projects to improve and advance ERP system
- Managing planning, communication, and execution of projects to integrate systems with ERP system, including EDI, E-commerce, and manufacturing partner, among others
- Developing and adjusting queries to assist sales and operations
- Assist in the growth of technologies separate from ERP system and identify opportunities for improvement in technological processes, including CRM and E-commerce platforms
- Manage technology improvements as needed to further build company technological capabilities
- Manage and implement company equipment and hardware, including but not limited to:
- Coordinating office network and troubleshooting solutions when network fails
- Securing and protecting company network and equipment
- Selecting employee computers and other technology, onboarding new employees with technology, and supporting employee operation of technology
- Cataloguing company-owned office technology
- Document owned technological improvements to be used in training for new associates
Essential Knowledge, Skills & Experience:
2+ years' experience in IT or a related field
Ability to work occasional nights and weekends
Ability to act with urgency to address vital system outages
Knowledge of industry technology trends
Problem solving skills
Oral and written communication skills
Organizing and planning skills
Customer service skills
Ability to interact with computer screens for long periods of time