Job Title: IT Asset Application Rationalization / Renewal Analyst

Key Responsibilities:

Application Inventory & Assessment

• Maintain a comprehensive inventory of applications across business units.
• Evaluate applications based on usage, cost, business criticality, and technical compatibility.
  

Rationalization Strategy

• Identify redundant, obsolete, or underutilized applications.
• Recommend actions such as consolidation, retirement, replacement, or upgrade.
  

Stakeholder Engagement

• Collaborate with business units, IT teams, and enterprise architects to gather insights and validate findings.
• Facilitate workshops and interviews to understand application value and dependencies.
  

Data Analysis & Reporting

• Analyze application data to support rationalization decisions.
• Develop dashboards and reports to communicate findings and recommendations to leadership.
  

Cost Optimization

• Support efforts to reduce licensing, support, and infrastructure costs through rationalization.
• Track savings and efficiency gains from rationalization initiatives.
  

Governance & Compliance

• Ensure rationalization efforts align with IT governance, security, and compliance standards.
• Maintain documentation and audit trails for rationalization decisions.
  

Tool Utilization

• Use tools such as ServiceNow application portfolios.
  
• Support integration of rationalization data into broader ITAM and enterprise architecture systems.
  

Contract Lifecycle Management

• Maintain a centralized repository of IT contracts and renewal schedules.
• Track key dates, terms, and conditions for all IT-related agreements.
  

Renewal Planning & Execution

• Monitor upcoming contract expirations and initiate renewal processes.
• Coordinate with internal stakeholders to assess renewal needs and obtain approvals.
  

Vendor Engagement

• Communicate with vendors to obtain renewal quotes, updated terms, and negotiate pricing.
• Ensure service continuity and avoid lapses in support or licensing.
  

Usage & Compliance Analysis

• Review asset usage data to validate renewal quantities and ensure compliance.
• Identify opportunities to reduce costs through right-sizing or consolidation.
  

Reporting & Documentation

• Generate reports on renewal status, cost savings, and contract performance.
• Maintain audit-ready documentation of renewal decisions and approvals.
  

Process Optimization

• Recommend and implement improvements to the renewal workflow.
• Leverage ITAM tools - ServiceNow.
  

Qualifications:

• Bachelor’s degree in Information Technology, Business, or related field.
• 3+ years of experience in IT Asset Management, Application Portfolio Management, or Enterprise Architecture in ServiceNow.
• Strong analytical skills with experience in data-driven decision-making.
• Familiarity with application lifecycle management and rationalization frameworks.
• Excellent communication and stakeholder management skills.

Preferred Skills:

• Experience with APM tools
• Basic Project Management
• Knowledge of cloud migration and modernization strategies.
• Understanding of ITIL.