Job Description
MES Development & Implementation
- Design, develop, and implement MES solutions to support manufacturing operations.
- Customize and configure MES applications to meet specific business requirements.
- Integrate MES with other enterprise systems (ERP, PLM, etc.).
IT Support & Troubleshooting
- Provide technical support for MES applications, diagnosing and resolving issues in a timely manner.
- Manage helpdesk tickets related to MES, ensuring prompt resolution and customer satisfaction.
- Troubleshoot network and system-related problems affecting MES, offering solutions to minimize downtime.
Backup & Disaster Recovery
- Manage and execute regular backups of MES data to safeguard critical information.
- Develop and implement disaster recovery plans for MES to ensure business continuity in case of system failures or data loss.
System Updates & Patching
- Regularly update and patch MES applications and software to ensure systems are up-to-date and secure.
- Ensure compatibility with new software and hardware deployments.
Documentation & Reporting
- Maintain clear and accurate records of MES systems, configurations, and network topologies.
- Document troubleshooting steps and resolutions for future reference.
- Provide regular reports on MES performance, security status, and ongoing issues.
Process Improvement & Optimization
- Identify areas for improvement in MES processes and workflows to enhance system efficiency and productivity.
- Proactively suggest and implement solutions to improve MES performance, scalability, and security.
Collaboration & Project Support
- Work closely with cross-functional teams to support MES initiatives, software deployments, and infrastructure upgrades.
- Assist in the planning and execution of MES projects, ensuring timely completion and alignment with business goals.
Supervisory Responsibilities: No