Job Description

PURPOSE OF POSITION:

The role of the IT Asset and Inventory Specialist is to ensure that the company’s inventory and physical assets are managed effectively.

MAJOR DUTIES AND RESPONSIBILITIES:

• Work and negotiate with vendors to secure the best deals
• Monitor and maintain accurate inventory of all hardware and software, tracking licenses, and maintenance of these records
• Responsible for software license reconciliation and true-up processes if necessary
• Follows asset management procedures and utilizes the service desk ticketing system
• Conducts monthly inventory audits to ensure company’s guidelines are followed
• Perform weekly inventory counts for IT Inventory in hardware new and used
• Coordinates with Service Desk Technicians to procure equipment for users
• Assist management to document and modify asset and inventory processes as needed
• Coordinates with the transition team to compile inventory reports for new partnerships and verify compliance
• Stage and process equipment for retirement and the disposal of retired inventory
• Effectively, professionally, and respectfully represents Information Technology to all staff members, teams, and users.
• Follows purchasing processes and orders equipment as needed
• Follows policies and procedures laid out by the company
• Other duties as assigned by Manager of IT Support

Qualifications

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EXPERIENCE:

Experience in hardware inventory, software inventory, and basic operating system functionality or equivalent training and/or education is extremely beneficial. Customer service experience is preferred.

COMMUNICATION SKILLS:

This position requires handling confidential information in an appropriate manner. All communications with vendors and employee interactions must be handled with diplomacy and tact. Individuals must be able to gauge the technical ability of the persons they are speaking with to efficiently communicate appropriate technical or non-technical needs maintaining a non-condescending tone.

OTHER SKILLS AND ABILITIES:

• Experience in Hardware and Software Inventory a must
• Knowledge of Service Desk Plus
• Knowledge of computer and peripheral equipment and components is preferred
• At least one year IT experience a plus.
• Must be able to learn new and adapt to quickly-changing technologies.
• Excellent interpersonal skills
• Good work habits under pressure
• High energy level
• High attention to detail
• Excellent organizational skills
• Must have a good command of the English language to provide effective phone, desk-side, and email support.
• ManageEngine Service Desk Plus experience is preferred

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting and/or carrying of 50 lbs. or more
• Pushing and pulling carts when necessary
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
• Manual dexterity in typing and using the 10-key calculator is required.

Additional Information

We offer a competitive compensation package including base salary and a comprehensive benefits package including medical, dental, vision, disability, life, a 401(k) plan, and Paid Time Off.