Job Description

Job Description

Anderson Automotive Group is seeking an IT Associate to join our corporate IT team in Greenville, SC! The IT Associate role is crucial, providing on-demand support to end users for computer, system, device, access, software, hardware, and network issues.

This entry-level position is perfect for recent IT graduates or individuals with IT certifications. It is on-site at our Fred Anderson dealership in Greer, SC.

What we offer

• A culture of caring, belonging, and respect for everyone
• Managers that people want to work with
• Career growth and advancement
• Leadership development, innovative training, and learning systems
• Competitive compensation plans
• 401k retirement plans with company match
• Comprehensive health benefits packages, including telehealth and behavioral health services
• Industry-leading maternity and paternity leave
• Relocation packages
• Paid employee referral program
• Recognition and bonus programs
• Paid time off, bereavement, and vacation benefits
• Employee discounts on parts, service, vehicle purchases, and local entertainment

Responsibilities and Duties

• Prioritization and response to support requests in the ticketing system

• Provide end-user support for computer system, device, access, software, hardware, and network issues

• Prepares, deploys, and installs new hardware, software, and workstations

• Available for after-hours support

• Research and resolution of technical problems of moderate complexity

• Identifying and escalating complex issues when required

• Assisting as needed with department projects, which can include travel to remote locations

Qualifications

• Requires a proficient understanding of computing, operating systems, and network technology

• Basic technical knowledge of current dealership systems

• Ability to work independently with remote supervision or in a group environment

• Ability to continuously broaden technical knowledge base through on-the-job training and experience

• Excellent verbal and written communication skills

• Ability to interact effectively with employees at all levels

Why Automotive:

Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.

Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities

Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.