Job Description
Summary:
The IT ERP Support Analyst is responsible for serving as a single point-of-contact for production issues, servicing requests for ERP end-users and functionality enhancements, and ensuring timely and appropriate resolution of multiple medium-difficult production issues. Analyze user requirements, procedures, and issues, determine how to resolve issues, improve processes, or enhance functionality of ERP. Perform problem identification and on-the-spot training to prevent problem reoccurrence and transfer knowledge to the user community. Work with ERP development team to test and drive issue resolution and update systems documentation help and test ERP changes.
What You'll Do:
Qualifications
Additional Information
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Disclaimer:
“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.