Benefits:

Competitive salary

Free food & snacks

Training & development

Location: Placentia, CA Schedule: Monday–Friday, 8:00 AM – 4:30 PM Compensation: $25/hour + commensurate with experience and qualifications Employment Type: Full-time, On-site Start Date: Immediate

🧩 About the Role

We’re a fast-moving, creatively driven company with a small but mighty team—and we’re looking for a hands-on, highly adaptable IT Generalist to be our go-to tech expert. This isn’t your typical siloed IT role. You’ll be the sole IT lead, responsible for keeping our systems humming while jumping in wherever needed to support operations.

If you thrive in dynamic environments, love solving problems across hardware, software, and systems, and enjoy being the person everyone turns to when things go sideways—you’ll fit right in.

🔧 Responsibilities

Core IT Duties

Troubleshoot and maintain hardware (workstations, server, networking gear, IoT devices)

Manage software issues across OS platforms and applications

Administer access controls, user permissions, and account provisioning

Maintain and update ERP and ancillary systems for cross-platform compatibility

Oversee VOIP telecommunications and ensure uptime across all tech systems

Support and maintain 3rd-party SaaS tools used across departments

Operational Support (as needed)

Assist with order processing via our OMS system

Help maintain inventory accuracy and data integrity

Jump in on pick/pack tasks or other team needs when extra hands are required

🧠 What We’re Looking For

Broad technical knowledge across hardware, software, networking, and SaaS

Experience with ERP systems, OMS platforms, and cross-platform environments

Strong troubleshooting skills and a proactive, solution-oriented mindset

Friendly, collaborative attitude—able to support non-technical teammates with patience

Highly self-sufficient and comfortable wearing multiple hats

Thrives in fast-paced, non-repetitive environments

Strong organizational skills and attention to detail

Must be able to work on-site in Placentia, CA (this is not a remote role)

✅ Preferred Qualifications

2+ years experience in IT support or systems administration

Familiarity with small business operations and multi-role environments

Experience with VOIP systems, IoT devices, and SaaS integrations

Basic understanding of inventory systems and order management workflows

Bonus: Experience with Shopify, Amazon Seller Central, or similar platforms

🚨 Important Note

We’re looking for someone who truly identifies as an “IT person”—not just someone who’s tech-curious. If you’re the one friends and coworkers always call when something breaks, and you love being that person, we want to meet you.

📬 How to Apply

Submit your resume and a brief note about why you’re the right fit. We’re hiring immediately but will take the time to find the right person—so bring your A-game.